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Kerwin Ruiz
Kerwin Ruiz at Boucher Hyundai of Waukesha
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Kerwin Ruiz

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Kerwin Ruiz

June 08, 2024

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Employee Rating

Been with them for over 12 years. Have always had good service and very friendly personnel to deal with, do not intend to switch now. More

by z_man71148
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble

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Jun 09, 2024

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. Dan and our team appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

May 23, 2024

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Great advice and communication. Quality of work is great and they were courteous and timely More

by MMORATECK
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Recommend Dealer
Yes
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May 29, 2024

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

May 23, 2024

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Great service, great people. Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! More

by HEYDEENIE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm, Rob Heaney , Derrick Fuller

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May 29, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

May 02, 2024

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The service we have received from this dealership has always been timely and first class. More

by GPALMQUIST
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Recommend Dealer
Yes
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May 02, 2024

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

April 24, 2024

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Very helpful with all our car needs, would definitely be back for any and all vehicle needs. More

by KEHENRY328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm

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Apr 26, 2024

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

March 10, 2024

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Customer service said oil changes are only walk-ins. Dealership said they are only appointments. Nobody at check in desk. Had to ask multiple different people to get someone to do my oil change More

by Noemai
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kerwin Ruiz

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Mar 11, 2024

Boucher Hyundai of Waukesha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

March 03, 2024

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Fast efficient Great system in place for fast service. Time passed quickly as we waited. More

by irishxrose2424
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Mar 04, 2024

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2024

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Excellent experience all the way around. Thank you I was happy with the whole experience thank you More

by ljohnston10
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Feb 29, 2024

Boucher Hyundai of Waukesha responded

Hi there, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

February 28, 2024

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Willing to please and accommodating, willing to work with you. Sales rep Darlene was very helpful and conscientious More

by lesstaff
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Mar 04, 2024

Boucher Hyundai of Waukesha responded

Hi there, thank you so much for your review! It was our pleasure to assist in any way we could! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

Feb 28, 2024

lesstaff responded

Darlene went out of her way to make sure I was happy with my purchase. Went over the differences between the new vehicle and previous one. Went above and beyond to solve any concerns I had.

February 27, 2024

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Employee Rating

Excellent service and friendly customer service. Excellent service and friendly customer service. Kerwin kept me informed as to the status of my car though out. More

by CTKWINES
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Feb 27, 2024

Boucher Hyundai of Waukesha responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

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