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Devin Timm
Devin Timm at Boucher Hyundai of Waukesha
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Devin Timm

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.7
46 Reviews

Languages Spoken

English English

4.7

46 Reviews

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46 Reviews of Devin Timm

June 17, 2024

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Employee Rating

Clean and very nice waiting room. Also washed my car. A pleasant experience. Like the snacks and coffees More

by SRGOTT
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 18, 2024

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

June 16, 2024

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Employee Rating

The worst dealer the third time I was there. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. More

by RKBRANDT65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Kerwin Ruiz, Rob Heaney

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Jun 19, 2024

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Heaney Service Manager 262-522-1000

June 04, 2024

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Employee Rating

Nice and clean, friendly people, good selection of cars, a little to eager to make a sale. More

by Jim
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fitzsimmons, Mike Chapa, Dakota Vitrano

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Jun 04, 2024

Boucher Hyundai of Waukesha responded

Thanks, Jim, for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Ryan Fitzsimmons General Sales Manager 262-522-1000

May 23, 2024

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Great service, great people. Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! More

by HEYDEENIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Kerwin Ruiz, Rob Heaney , Derrick Fuller

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May 29, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

May 14, 2024

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Employee Rating

Prompt response, nice, clean facility, on time recall work. Good coffee too - very important! thank you More

by Jlancast5
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 15, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Heaney Service Manager 262-522-1000

April 29, 2024

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Employee Rating

My visit to Hyundai was great! They are very efficient and knowledgeable about oil changes. More

by BRWNEYEDGRL302
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 30, 2024

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

April 24, 2024

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Employee Rating

Very helpful with all our car needs, would definitely be back for any and all vehicle needs. More

by KEHENRY328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Kerwin Ruiz

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Apr 26, 2024

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

April 23, 2024

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Employee Rating

The dealership employees were very polite. Very clean show room. Thanks for the snacks and variety of soft drinks. More

by EDIDERRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble

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Apr 23, 2024

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

April 22, 2024

Dealership Rating
Employee Rating

The last three service appointments for my Santa Fe have been very disappointing. Work that was scheduled to be done was forgotten so additional appointments had to be scheduled, discount coupons were not a More

by thewessels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Apr 25, 2024

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

April 13, 2024

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Employee Rating

Dakota was GREAT! ! She went over all the features in our new Santa Fe thank you More

by JPICONE399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fitzsimmons, Dakota Vitrano , Mark in financing five stare. Never met a manager!!

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Apr 14, 2024

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad Dakota was able to help, and we hope to see you again! Ryan Fitzsimmons General Sales Manager 262-522-1000

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