Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
1,936 Reviews of Boucher Hyundai of Waukesha - Service Center
This is a superb dealership, the people are very helpful, caring, friendly and kind! Blessings! caring, friendly and kind! Blessings! More
The car is running fine. They did a very nice job fixing it. Not happy with the bill. We had a warranty and paid extra for the additional warranty. They said nothing was cove They did a very nice job fixing it. Not happy with the bill. We had a warranty and paid extra for the additional warranty. They said nothing was covered. I find that hard to believe since we have only had the car for five years and we only use it six months out of the year. there is only 13,000 miles on the car. they said there was a clean cut on a line underneath the car near the wheel. We feel it this should not have been exposed. We have no idea how this could have gotten cut. We had to pay for the parts and the labor and they charge us an extra $170 to pick up our car so that we could use it. As they had no loaner available at the time and we could not be without a car for one week. not happy at all with this outcome. More
Clean and very nice waiting room. Also washed my car. A pleasant experience. Like the snacks and coffees Also washed my car. A pleasant experience. Like the snacks and coffees More
The worst dealer the third time I was there. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. More
I spent 1500 dollars in total and each time I went, they said my check engine light would be fixed and would turn off. Each time I'd take it home and it'd turn right back on with something they "didn't see" said my check engine light would be fixed and would turn off. Each time I'd take it home and it'd turn right back on with something they "didn't see". More
Jeremy is a wonderful guy. He helped me a lot. I love Boucher dealership in Waukesha. He helped me a lot. I love Boucher dealership in Waukesha. More
We used to get good service at this dealership, but lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues would have shown that they needed to do more work. Instead they released the car to us with the wipers not working and the key fobs needing reprogramming. We left multiple messages for the service manager to call us back over this poor situation, and to date Rob Heaney, the manager, has yet to return our messages, letting other people deal with us. The car had to be returned twice to fix everything, and we just learned an outstanding recall fix wasn't implemented so now we will have to bring the car back yet again. More
Been with them for over 12 years. Have always had good service and very friendly personnel to deal with, do not intend to switch now. Have always had good service and very friendly personnel to deal with, do not intend to switch now. More
You forgot to tighten the oil pan plug after changing the oil. I was lucky to catch it before the plug fully came unscrewed and damaged the engine. oil. I was lucky to catch it before the plug fully came unscrewed and damaged the engine. More
Ruben and Tim were both AWSOME! Car runs better than when it was new. Great service! Highly recommend Car runs better than when it was new. Great service! Highly recommend More