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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,922 Reviews

1,922 Reviews of Boucher Hyundai of Waukesha - Service Center

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May 24, 2024

I never serviced my vehicle here. They falsely creating a service record on my vehicle. Its getting uploaded to my carfax history too. More

by jaychryvoip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know anyone here
May 24, 2024

Very nice building and atmosphere, best selection of cars in the state for what I was looking for More

by Sncgolf03
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

May 23, 2024

Great advice and communication. Quality of work is great and they were courteous and timely More

by MMORATECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

May 23, 2024

Great service, great people. Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! More

by HEYDEENIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thilleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Fuller
May 29, 2024 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

May 18, 2024

Salesman was great Dominic great experience would come back for next car very comfortable greet very frfriendly More

by RKBRANDT65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominac
May 20, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear Dominac and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

May 14, 2024

Prompt response, nice, clean facility, on time recall work. Good coffee too - very important! thank you More

by Jlancast5
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Heaney Service Manager 262-522-1000

May 05, 2024

Service was done in a reasonable time frame, I received a video showing work that was completed. I reviewed the work and upcoming maintenance needing to be done with Dan Doble. Service cost was reasonable wi More

by DLEEO5411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Thanks for the great review. Thank you for choosing Boucher Hyundai of Waukesha; we look forward to having you as a valued customer for years to come. Rob Heaney Service Manager 262-522-1000

May 05, 2024

Their customer service is top notch. They’ve given our family great attention to detail care for over 20 years. More

by CCOLLOPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for your loyalty to us over the past 20 years. We truly appreciate your business. Thanks for the review. Rob Heaney Service Manager 262-522-1000

May 04, 2024

Customer service is A+. They go out of their way to make sure you’re happy when you get your car back. More

by eneder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

May 02, 2024

The service we have received from this dealership has always been timely and first class. More

by GPALMQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

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