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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,063 Reviews

2,063 Reviews of Boucher Hyundai of Waukesha - Service Center

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July 14, 2025

We bought our new 2925 Santa Fe Caligraphy hybrid last year great car my only complaint is we never got a walk around or any explanation how all the electronics worked, just here are the keys enjoy. More

by HWLNDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 14, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

July 10, 2025

Alex was great explaining our problems with our vehicle along with the video from the mechanic helped us make a decision to move forward with recommend repairs. More

by Tim
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Heaney Service Manager 262-522-1000

July 07, 2025

The service people are very polite and welcoming from the minute you arrive until your final exit. More

by TRITZFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that first greeted me upon arrival
Jul 07, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Heaney Service Manager 262-522-1000

July 06, 2025

Everyone was courteous as usual. Service was finished in a timely manner. I'll be back More

by MMULLOY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Heaney Service Manager 262-522-1000

July 05, 2025

Work was completed when they said it would be. And they sent me a video to show their work! More

by BILLY.KOWALSKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

June 28, 2025

The service mechanic who did the work in my car did a great job keeping me updated on what was going on with my car and got it fixed in a timely manner. More

by Destiny Rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

June 27, 2025

Each department I encountered answered all my questions confidently in a timely manner being very polite More

by BURIDEL
Recommend Dealer
Yes
Employees Worked With
Alex Dominguez
Jun 28, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

June 26, 2025

The service is great and the waiting room is a great place to get work done well your car is being worked on. I had an issue with repair and they made it right immediately. More

by ANDY.MARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

June 14, 2025

Everything was very smooth and done in a timely manner. They have a nice waiting area and washed my car after. More

by HZIEGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 14, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

June 10, 2025

My car had a warranty repair and it took 2 months from start to end. Alex was clear and thorough in his explanations, step by step. He got me a (few) loaner as soon as he could which was great - both supe More

by curlyfogel
Recommend Dealer
Yes
Employees Worked With
Alex in service
Jun 10, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

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