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Big Star Hyundai
Friendswood, TX
6,614 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,614 reviews
December 14, 2024
Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More
by B269589
Verified Customer
December 14, 2024
Big Star Hyundai exemplifies customer service. I purchased my car there but chose to service it closer to home for years. I just can't get the quality of service they provide at my local dealershi I purchased my car there but chose to service it closer to home for years. I just can't get the quality of service they provide at my local dealership though. Traveling the extra miles to get this is 100% worth it for me! More
by SUSANF95
Employees Worked With
Francisco, Paul
December 14, 2024
In fact, I paid over $1000 for a battery replacement and a valve replacement that cost $340 in parts and was charged $700 in labor. Despite this, my car returned home with my check engine light still illumi a valve replacement that cost $340 in parts and was charged $700 in labor. Despite this, my car returned home with my check engine light still illuminated, and I was informed that nothing was covered under my warranty. Furthermore, I was unable to secure a loaner vehicle while my car was being serviced. This was the most unsatisfactory experience I have ever had. Not only did the sales team misplace my second set of keys, but no one has been able to locate them. They repeatedly state that the previous owner did not provide the second set of keys. Despite purchasing my car brand new, I was informed that my keys were ready for pick-up, but they are still missing. I feel taken advantage of and will never return to Big Star. I will certainly not recommend this location to others. More
by jjrdz25
Employees Worked With
December 14, 2024
I made a same day appointment since there were times available online still. When I got to the dealership, I saw that they were busy. I knew I would have to wait awhile and was there from 11:00-2:30 for available online still. When I got to the dealership, I saw that they were busy. I knew I would have to wait awhile and was there from 11:00-2:30 for oil change and tire rotation. While checking in, I was lectured on how I should not be making a same day appointment. I did not see the point of him telling me this nor did I appreciate it. If you don’t want same day appointments then do not offer them. This made for an awkward and unwelcoming start to my long wait at the dealership. One positive thing I will add is that when I informed him that I needed to go asap so I could pick up my kids from school he acknowledged this and helped me complete the checkout paperwork so I was only waiting on my vehicle to be done at that point. More
by kristenh
Employees Worked With
Bryan in service department
December 14, 2024
I had a great experience. I felt my needs were heard and that they wanted to help. I felt my needs were heard and that they wanted to help. More
by ashlynnkovach
December 12, 2024
Great second purchase from Big Star Hyundai, no problems at all! Sit not like all the additional charges at closing! at all! Sit not like all the additional charges at closing! More
by aylco
December 12, 2024
Once again it was a great experience, Juan Vasquez, was very professional, courteous and very attentive a pleasure working with him. Thank you all for the great service. very professional, courteous and very attentive a pleasure working with him. Thank you all for the great service. More
by cisneros98
Employees Worked With
December 12, 2024
The problem got slove, just beleive i was over charge. And long 5 hours wait. And long 5 hours wait. More
by araceli_gonzalez2001
December 11, 2024
Every one was very helpful polite and very professional. It was good experience Will recommend oters It was good experience Will recommend oters More
by SAAZIZ2004
Employees Worked With
