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Big Star Hyundai

Friendswood, TX

4.2
5,836 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 5,836 reviews

April 24, 2024

Great people and fantastic service! Couldn’t have asked for a better or easier experience. More

by dcfoster1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ram
April 24, 2024

Sabrina was great with everything from service to providing notifications and continuing to provide service after my actual service! More

by tracey.j.sullivan
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Sabrina
April 23, 2024

This review is based upon a new car visit on 4/20/24. We expressly stated via several text messages and phone calls that we were interested in a 2023 Santa Fe and were told they had 6 or 7 in stock - al More

by 1580Barn
Recommend Dealer
No
Employees Worked With
Nick Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Service was great but the wait time was too long. It took approx 2 1/2 hrs for an oil change and tire rotation. More

by suelajw
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Recommend Dealer
Yes
Employees Worked With
Bryan
April 22, 2024

Very nice and willing to try and make a deal that works for you! Answered all questions with no hesitation More

by Callie Villarreal
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Recommend Dealer
Yes
Employees Worked With
Luis Delcid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Whitely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Big Star Hyundai responded

Thank you for your business and review!

April 21, 2024

Customer service was wonderful. They took there time and got me in the right car. I appreciate all the effort that they went through to get me rolling. More

by puthimfirst2874
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nathaniel Rodriguez
Apr 22, 2024 -

Big Star Hyundai responded

Thank you for your business and review!

April 21, 2024

Billy was GREAT! ! He kept me well informed of what was happening to my vehicle. More

by danamkuhn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Big Star Hyundai responded

Thank you for your business and review!

April 20, 2024

Billy was very courteous and was in constant communication with me regarding my vehicle and the parts needed. More

by ofeliadeleon45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Big Star Hyundai responded

Thank you fpr your business and your review!

April 20, 2024

If i could give less than a star i would. I had the agreed price out the door and a $2000 price range on my trade-in promised and promised, so I stupidly drove 6 hours to do the deal. I fi More

by Yeauxgurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

April 20, 2024

Billy is great! ! There is a line backed up when checking in, and he is always patient and thorough and goes every thing that is wrong with your vehicle and what the More

by danamkuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Big Star Hyundai responded

Thank you fpr your business and your review!

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