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BMW of West Chester - Service Center

West Chester, PA

4.7
831 Reviews

831 Reviews of BMW of West Chester - Service Center

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July 25, 2023

Always kept me up to date on service with video and pricing Great guy the service rep More

by legal0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My rep is not noted above
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July 25, 2023

Very responsive and communication was top knotch. Atmosphere very beautiful, clean and organized. Bill was in contact with me throughout the entire process. I only had 1 issue and scratch on center c More

by sandylorraine89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2023

Did great job on my 1996 840 ci not everyone can work on this car More

by rmillermidbelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

BMW of West Chester responded

We are pleased to be able to assist you in continuing to enjoy all your 840ci has to offer. Many thanks for choosing BMW of West Chester!

July 13, 2023

Service is too expensive $400 for two filter and an oil change is too much. More

by pauldewan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 14, 2023 -

BMW of West Chester responded

As consumers ourselves we understand the desire to contain the cost of repairs and maintenance. Please watch for our service and parts special offers on our website as well as by email and postal mail. Delivering value for you is always our goal here at BMW of West Chester!

July 11, 2023

As usual everything goes well and staff are helpful coordinated friendly courteous and kind and obedient. More

by MJLAND66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and courteous and friendly performance of our service team. Many thanks for choosing BMW of West Chester!

July 10, 2023

All work done and an extra look was taken for some problems for my X3 And my wife’s 540 was the same. We will be back More

by Wball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team on your X3 and 540. Thank you for choosing BMW of West Chester!

July 10, 2023

It's a great place with great and talented people. Always ready to help. Always available to answer questions. More

by barbara2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Coombs
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Jul 11, 2023 -

BMW of West Chester responded

Thank you for your kind recognition of the helpfulness our talented service team. Many thanks for choosing BMW of West Chester!

July 07, 2023

Caroline was very accommodating and knowledgeable. I appreciate her, and the department’s professionalism. 5 ⭐️ More

by gregory.schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
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Jul 10, 2023 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the knowledgeable and professional assistance provided by Caroline and our service team. Many thanks from all of us at BMW of West Chester!

July 05, 2023

Great job - tech are the best in the business ! the dealership is great all employees are always so helpful etc - Would not go anywhere else ! Thank you our vehicles are all running better More

by DWCO623D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 05, 2023

A very relaxed & professional business. This dealership ha a change on ownership May 2023 which was when I bought the car. Everyone seemmed happy with the new ownership More

by flyer90
Recommend Dealer
Yes
Employees Worked With
Ian Welsh
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