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BMW of West Chester - Service Center

West Chester, PA

4.7
650 Reviews

650 Reviews of BMW of West Chester - Service Center

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March 01, 2024

Clean and personable environment People are nice. Place is clean. Sitting space is a nice space More

by Dtozz
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
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Mar 04, 2024 -

BMW of West Chester responded

We are delighted to hear you found our facilities a comfortable place to wait while your vehicle was being serviced. Many thanks for choosing BMW of West Chester.

February 29, 2024

Great customer service! Awsome place to do business.Would definitely go back in the future. More

by craigmack1974
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the great customer service delivered by our service team. Many thanks for choosing BMW of West Chester!

February 28, 2024

Great attention and service from Joe. The car was ready in the same day Thanks More

by ferfrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Izzi
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Feb 29, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for attentive service provided by Joe Izzi. Many thanks for choosing BMW of West Chester!

February 27, 2024

Sales department is lacking. Rude and unprofessional. I will be taking my business fleet elsewhere due to the sales team. More

by ray.smith
Recommend Dealer
No
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
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February 26, 2024

The dealership is very clean, well organized, and they got me in and out very quickly. More

by a blubello
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
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February 26, 2024

Too expensive for work performed. Heather was great. Should not cost over $1200 to replace 2 tires and alignment. Exorbitant. More

by james.k.hunt
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
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Feb 27, 2024 -

BMW of West Chester responded

We're pleased to hear you enjoyed working with Heather. As consumers ourselves we certainly understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. Please be assured we seek to remain competitive in pricing with other BMW centers in our area.

February 23, 2024

The service department was excellent and I would highly recommend BMW of West Chester. I couldn’t be more satisfied or pleased. More

by amaiers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

February 22, 2024

They’re always helpful and knowledgeable, I appreciate their care of my car, and will continue to be a loyal customer. More

by Traylik30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the helpful and knowledgeable performance of our service team. Many thanks for being a valued member of the BMW of West Chester family!

February 21, 2024

Extremely professional, knowledgable and efficient. Based on my experiences of over a decade I have complete confidence that problems will be identified and resolved with the highest level of professi More

by skirkpatrick81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline combs, Joseph Izzi
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Feb 21, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the professional and efficient performance of our team here at BMW of West Chester!

February 20, 2024

Always attentive to a customer’s needs and concerns. Either through calling or text messages. Keeping a customer informed about all aspects of car care More

by kevinj.casale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Feb 21, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the attentive performance delivered by our service team. Many thanks from all of us here at BMW of West Chester!

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