BMW of West Chester - Service Center

Had a persistent problem that wasn't fixed or diagnosed on my first visit. Joe was very diligent in finding an issue and presenting an option for remedy. He followed up and kept me informed every step of t on my first visit. Joe was very diligent in finding an issue and presenting an option for remedy. He followed up and kept me informed every step of the way. The issue isn't gone but under observation with documentation, and that makes me comfortable. More

Exceeded my expectations and very convenient I have 2 BMWs. I can take them anywhere for an oil change and state inspection. I choose to take them here because of the consistency in service and expectati BMWs. I can take them anywhere for an oil change and state inspection. I choose to take them here because of the consistency in service and expectations More

This dealership is clean, bright, and, breautifully designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. More

I was at the dealership waiting for my X3 inspection and emissions and saw a certified preowned X4 in the showroom. I asked Scott about it. He took the time to show me the car, I test drove it and he quickl emissions and saw a certified preowned X4 in the showroom. I asked Scott about it. He took the time to show me the car, I test drove it and he quickly worked up numbers on a trade-in. I traded In my X3 and bought the x4 the next day. He sold me the x3 and I referred my sister to him. She bought an x4. I love working with Scott and I won’t use another salesperson or dealership. He’s efficient, friendly, accommodating, professional and he’s fair. I appreciate that he’s willing to be flexible and generous to get a deal done! More

Fast, professional & efficient service. Frank and Bill were respective of my time. Thank you both Frank and Bill were respective of my time. Thank you both More

I already completed this. Excellent service This is a nuisance their service is excellent Omg Excellent service This is a nuisance their service is excellent Omg More

Excellent service and very helpful. The service is wreath the extra distance from my home. Thanks The service is wreath the extra distance from my home. Thanks More

Excellent service and follow through. Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pus Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pushy) which we appreciate. More

Excellent communication, professional and timely response to concerns. Easy set up of appointment on line. to concerns. Easy set up of appointment on line. More

Organized . .. good communication ... great service I believe the previous 4 words suffice and are good summary .. good communication ... great service I believe the previous 4 words suffice and are good summary More