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BMW of West Chester - Service Center
West Chester, PA
714 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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714 Reviews of BMW of West Chester - Service Center
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September 19, 2024
The service staff - in total - at BMW of West Chester exemplify how a dealership should conduct its business if they want to keep customers returning year after year! Period. exemplify how a dealership should conduct its business if they want to keep customers returning year after year! Period. More
by c7zzgt
Verified CustomerEmployees Worked With
September 19, 2024
Great experience. Far and very enjoying waiting area. Melissa was very helpful. I trust what she told me. Far and very enjoying waiting area. Melissa was very helpful. I trust what she told me. More
by theseed1
Employees Worked With
September 19, 2024
BMW serivice did excellent and delivered the tasks Reviewed all the service I did service in west Chester earlier too Reviewed all the service I did service in west Chester earlier too More
by jonna
Employees Worked With
September 19, 2024
Amazing service all the way around. Highly recommended dealer unlike the experience I had at my local dealer. I am so happy someone recommended for me to go to Otto's! Highly recommended dealer unlike the experience I had at my local dealer. I am so happy someone recommended for me to go to Otto's! More
by tressa.catalina
Employees Worked With
September 18, 2024
Excellent service and communication from Heather. Every one was so nice. I highly recommend your facility. Every one was so nice. I highly recommend your facility. More
by peace7860
Employees Worked With
September 18, 2024
Took too long due to warranty issues. Car was in for over a month. Heather did a good job fighting for me with warranty co. Car was in for over a month. Heather did a good job fighting for me with warranty co. More
by eric.schrock
Employees Worked With
September 16, 2024
Professional, courteous and great job explaining the issues that had to be addressed and repaired. issues that had to be addressed and repaired. More
by domcianci
September 16, 2024
Always a pleasure, helpful and professional, Melissa is certainly an asset to OTTOs BMW that makes my visits a very welcoming experience. certainly an asset to OTTOs BMW that makes my visits a very welcoming experience. More
by KWERREMEYER
September 14, 2024
Bill and the team are responsive, thorough and go above and beyond to be sure the job is done right and the customer is satisfied. and beyond to be sure the job is done right and the customer is satisfied. More
by adele.audet
Employees Worked With
September 13, 2024
High expertise coupled with ability to understand my detailed thinking approach creates a high satisfaction working with Melissa and the service techs. Keep it up! detailed thinking approach creates a high satisfaction working with Melissa and the service techs. Keep it up! More
by JACKFRASER
Employees Worked With
