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BMW of West Chester
West Chester, PA
2,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,930 reviews
December 04, 2023
Always great working with Scott, just purchased our 4th car over a ten year timeframe and sincerely appreciate the relationship. car over a ten year timeframe and sincerely appreciate the relationship. More
by K.alvarez21
December 03, 2023
Exemplary Service. Honesty, good communication, and good workmanship. What else could you ask for? Melissa is a model Tech rep. Honesty, good communication, and good workmanship. What else could you ask for? Melissa is a model Tech rep. More
by snyderdavidp
Verified CustomerDecember 01, 2023
Great dealership. Very friendly and knowledgeable people. Victor greeted us as we entered the service area, Ian our salesman and Noel were great . Very friendly and knowledgeable people. Victor greeted us as we entered the service area, Ian our salesman and Noel were great . More
by Karen
November 30, 2023
So far my experience with BMW of West Chester has been great. Everyone is very courteous and knowledgeable. great. Everyone is very courteous and knowledgeable. More
by patalum69
November 30, 2023
Professional, warm, eager to help and more! Grateful for his friendly service and excellent customer service. Bill is our go to car guy. He clearly gives his all to advocate for us and explain Grateful for his friendly service and excellent customer service. Bill is our go to car guy. He clearly gives his all to advocate for us and explain what is needed. More
by PatdPat
Employees Worked With
November 29, 2023
RIM wasn’t replaced by the agent as promised and it was a warranty repair. warranty repair. More
by jlippard04
November 29, 2023
Excellent job knowledge and excellent friendly customer service. Excellent with the process to make sure that the repair process is smooth and complete service. Excellent with the process to make sure that the repair process is smooth and complete More
by calwms1
Employees Worked With
Mr.Harris
November 29, 2023
It was easy and efficient. I was able to get the loaner I requested. Frank kept in contact with me. I was able to get the loaner I requested. Frank kept in contact with me. More
by barisimmons
November 29, 2023
The Service department at the dealership continues to be a bright spot in my interactions with your dealership. From scheduling with Rich Weller which is always a pleasure, to working with Frank to keep my a bright spot in my interactions with your dealership. From scheduling with Rich Weller which is always a pleasure, to working with Frank to keep my four BMW's in tip top shape your group delivers top shelf service. Frank has been great to work with. Your service delivery never disappoints me. More
by pmanidis
Employees Worked With
Other Employees :
Bobby & Katie are great in Parts, Noel Montesano
