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BMW of West Chester
West Chester, PA
2,933 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,933 reviews
January 16, 2024
Great service and very professional The whole experience was wonderful. Definitely appreciated the video they sent me of my car being inspected. was wonderful. Definitely appreciated the video they sent me of my car being inspected. More
by mmost6422
Verified Customer
January 16, 2024
The team worked together to make me happy in an extremely difficult situation! Thanks for all your help difficult situation! Thanks for all your help More
by floquad
Employees Worked With
Other Employees :
Donna Griffith, Jordan Adams, Cameron Allen
January 16, 2024
Very pleasant Knowledgeable sales staff and helpful genius Clear understanding of the products and BMW systems genius Clear understanding of the products and BMW systems More
by dlmsail
January 16, 2024
Lauren was a tremendous help in our buying experience. She understood our needs and went out of her way to be accommodating and provide us options that would fit us. she went the extra mile, even going so She understood our needs and went out of her way to be accommodating and provide us options that would fit us. she went the extra mile, even going so far as to stay in contact while she was on leave. She has gained a client for life. More
by Linlint12
Employees Worked With
January 15, 2024
Heather was very attentive and made sure I was well taken care of. Some of the best customer service I have experienced at any dealership. care of. Some of the best customer service I have experienced at any dealership. More
by madsciencemotorsports
Employees Worked With
Heather detritus
January 15, 2024
Heather is amazing. She took my car immediately. Help me fine a warranty did not have pay. She is caring, dedicated, empathetic and kind. She is very knowledgeable a She took my car immediately. Help me fine a warranty did not have pay. She is caring, dedicated, empathetic and kind. She is very knowledgeable about her job. Excellent and above I give her. She needs an award or a raise. More
by carmen
Employees Worked With
Heather DeRitis
January 15, 2024
It was easy and quick to schedule the appointment. The drop off and pickup also quick and painless The drop off and pickup also quick and painless More
by GEORGEKIRT
January 15, 2024
Nice Very informative. Harold handled everything appropriately. Just thought the pricing was way to expensive. Car is being fixed elsewhere. Harold handled everything appropriately. Just thought the pricing was way to expensive. Car is being fixed elsewhere. More
by Jmills102795
Employees Worked With
Harold
