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BMW of West Chester
West Chester, PA
2,938 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,938 reviews
March 20, 2024
Very good experience. The waiting area was quite comfortable. Desk surfaces and WiFi was very useful. The waiting area was quite comfortable. Desk surfaces and WiFi was very useful. More
by vkzagar3
Verified CustomerEmployees Worked With
March 19, 2024
It was a pleasure working with Ian and Nick to purchase our new car. I began with an online inquiry and Ian called me back later the same day. I was able to schedule and review several cars. The negotiatio our new car. I began with an online inquiry and Ian called me back later the same day. I was able to schedule and review several cars. The negotiation was straightforward, simple, and non-adversarial. I'd be happy to purchase another car from them in the future! More
by gnahce
March 19, 2024
It was a great pleasure to work with Lauren. She made the purchasing process a breeze. She was extremely responsive and the entire experience was terrific. She made the purchasing process a breeze. She was extremely responsive and the entire experience was terrific. More
by slaurento1
Employees Worked With
March 17, 2024
Organized, clean, respectful Employees, do things right the first time never had to take car back because of work not being done properly. the first time never had to take car back because of work not being done properly. More
by Carolyn
Employees Worked With
March 16, 2024
Robert Madden (Client Advisor) and the entire staff were excellent. The experience was very laid back and professional. I drove over an hour away from New Jersey and will do it again in a heartbeat! Best De excellent. The experience was very laid back and professional. I drove over an hour away from New Jersey and will do it again in a heartbeat! Best Dealership experience I have ever had hands down. More
by Jermain Hall
March 16, 2024
From the the 1st call to delivery everything was excellent. Courteous and professional staff made the experience seamless. excellent. Courteous and professional staff made the experience seamless. More
by sdaresta
March 15, 2024
Just left with my 6th BMW working with Scott Gately at BMW - West Chester. For many years now, he has made the car buying process super smooth and completely pressure free - it's like buying a car from a BMW - West Chester. For many years now, he has made the car buying process super smooth and completely pressure free - it's like buying a car from a friend. I live in Philly, but I am always willing to drive to West Chester for it's top notch facilities and overall great, high-end experience. Thanks, Scott! More
by mark.j.lowrey
Employees Worked With
March 15, 2024
Kyle Murphy was great, smooth transaction. In and out in a hour, this is how car shopping should be! In and out in a hour, this is how car shopping should be! More
by arpanppatel
Employees Worked With
