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BMW of West Chester

West Chester, PA

4.8
2,768 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,768 reviews

January 23, 2024

Excellent service and follow through. Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pus More

by cancelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

BMW of West Chester responded

We are gratified to hear your were so pleased with knowledgeable, thoughtful and communicative purchase experience delivered by Lauren and our team. Many thanks for choosing BMW of West Chester!

January 23, 2024

Robert was excellent to work with, and the transaction process was fast and easy. The selection of cars was excellent. More

by terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the easy and efficient purchase experience delivered by Robert. Many thanks for choosing BMW of West Chester!

January 23, 2024

Amazing experience here purchasing a 2024 BMW M2! Everyone is super friendly and helpful. Facility is clean and comfortable with plenty of seating and refreshments. My sales person, Ian Martin, w More

by cjmyers1232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Stefanski
Jan 24, 2024 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the responsive, helpful and friendly purchase experience delivered by Ian and our team. Many thanks from all of us here at BMW of West Chester!

January 23, 2024

The whole team was so helpful and kind. Donna is amazing and really works to meet your needs! More

by juliabaran4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Griffith, Cameron Allen
Jan 24, 2024 -

BMW of West Chester responded

We are delighted to hear Donna and out team delivered a great purchase experience for you. Many thanks for choosing BMW of West Chester!

January 22, 2024

The level of service was extraordinary. My Client Advisor (Scott Gately) is a tremendous asset to BMW of West Chester. Scott went above and beyond to find the vehicle of my choice (twice), More

by vvdrake
Recommend Dealer
Yes
Employees Worked With
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Capparelli
Jan 22, 2024 -

BMW of West Chester responded

We are truly gratified to hear you have been so pleased with the knowledgeable and professional purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester!

January 22, 2024

Wayne was extremely informative and knowledgeable about all the features of my new BMW. He did not rush the process and took his time explaining every step in the buying process. He made the experience ver More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Matsinger
Jan 23, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the informative and knowledgeable purchase experience delivered by Wayne. Many thanks for choosing BMW of West Chester!

January 21, 2024

I’ve purchased my second car today from Justice. 20 years later……he still remembered me and the vehicle I purchased 20 years ago! His service 20 years later……IMPECCABLE!!!!! More

by Taxomega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

BMW of West Chester responded

Outstanding! We are thrilled to hear you were so pleased with purchase experience delivered by Justice once again. Many thanks for choosing BMW of West Chester!

January 20, 2024

Expertise in listening to what I was looking for. In a car Jay was great no pressure ! More

by nightinggale16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

BMW of West Chester responded

We are pleased to hear Jay was able to help so you effectively in finding just the right BMW for you. Many thanks from all of us here at BMW of West Chester!

January 20, 2024

Ian helped me with my BMW IX purchase. He was patient in showing different options for lease. Helped me make the decision quickly: I ended up leasing the car from dealership . More

by RT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the helpful and patient assistance delivered by Ian on your recent purchase. Many thanks for choosing BMW of West Chester!

January 19, 2024

Excellent communication, professional and timely response to concerns. Easy set up of appointment on line. More

by NJASANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather DeRitis
Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester.

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