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BMW of West Chester
West Chester, PA
2,643 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,643 reviews
August 16, 2024
I would NEVER service or buy another BMW anywhere else. Ian in sales is great. Bill Cosenza in service is the absolute best! Class guy Ian in sales is great. Bill Cosenza in service is the absolute best! Class guy More
by Dr Pete C
Verified CustomerEmployees Worked With
August 16, 2024
As always a great experience great great great great great great great great great great great great great great great great More
by gmarinelli1
Employees Worked With
August 16, 2024
He was very, very great at assessing my condition. He scheduled an Uber to take me home. He scheduled an Uber to take me home. More
by dwgamberg
Employees Worked With
August 15, 2024
I had a great experience at BMW of West Chester. Justice was extremely helpful and made the whole process smooth and stress-free. He was knowledgeable, patient, and made sure I got exactly what I w Justice was extremely helpful and made the whole process smooth and stress-free. He was knowledgeable, patient, and made sure I got exactly what I was looking for. Highly recommend! More
by ukrman28
Employees Worked With
August 14, 2024
Another great experience at West Chester BMW. This is my second purchase and I wouldn’t go anywhere else! Scott and his crew were fantastic. Thanks for a quick, easy, and flawless experience! This is my second purchase and I wouldn’t go anywhere else! Scott and his crew were fantastic. Thanks for a quick, easy, and flawless experience! More
by JennyB
Employees Worked With
August 13, 2024
I came in for state inspection. That was accomplished and I asked about 2 other issues and made an appointment to have them taken care of. Everything was done in a timely manner, an That was accomplished and I asked about 2 other issues and made an appointment to have them taken care of. Everything was done in a timely manner, and I really appreciate the information presented ahead of the service. My service advisor is the best! More
by CKW500
August 13, 2024
They took in my CAR right away & communicated the situation well. Loved the Video as well!!! situation well. Loved the Video as well!!! More
by thebish007
Employees Worked With
August 12, 2024
All aspects of the service at Otto's BMW are very good. We are buying a new car from the same dealership. We are buying a new car from the same dealership. More
by mleja
Employees Worked With
