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BMW of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
4,276 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 4,276 reviews

October 07, 2024

Always a pleasant experience, especially working with Jay Miller. He is very professional and competent. More

by boltforce
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pendleton King
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Oct 08, 2024 -

BMW of West Chester responded

We are delighted to hear Jay has once again delivered the pleasant and professional purchase experience we always strive for here at BMW of West Chester!-

October 07, 2024

Everyone was so welcoming and smiles Scott was Great and I would recommend him all the time More

by Tiffanyr1293
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pendleton King
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Oct 07, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the purchase experience delivered by Scott. Many thanks for choosing BMW of West Chester!

October 06, 2024

This is the best dealership I have dealt with and Scott is extremely knowledgeable about all things BMW. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the knowledgeable purchase experience delivered by Scott. Thank you for choosing BMW of West Chester!

October 05, 2024

Rachel was very informative and patient with me. She answered all my questions with confidence More

by norcini73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel D'Asaro
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Oct 07, 2024 -

BMW of West Chester responded

We are delighted to hear Rachel was able to assist you so effectively! Thank you for choosing BMW of West Chester!

October 04, 2024

Chris and his team go beyond to help out. They also do it right the first time! Thanks More

by Dschiltz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mahoney, Frank Adinolfi
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Oct 07, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

October 03, 2024

Good dealer service and check in message. But repair price very expensive and cost parts More

by eychun0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
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Oct 07, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the performance of our service team. As consumers ourselves were understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. When your service needs require the expertise of our factory trained technicians, using genuine BMW parts, with a 2 year unlimited mileage warranty, we can offer an excellent value.

October 03, 2024

I have had great experience with BMW of West Chester's service center. The employees are friendly and professional, and the waiting area is very nice and comfortable. Highly recommend! More

by andrewsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the friendly and professional performance delivered by our service team here at BMW of West Chester!

October 02, 2024

Overall experience was excellent. Justice helped me through decision making and was helpful in explaining all the features. More

by Ajith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the helpful assistance delivered by Justice. Many thanks from all of us here at BMW of West Chester!

October 02, 2024

Service is always A-1! Bill Cosenza goes above & beyond! See you next time! Thanks More

by barmorepat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

BMW of West Chester responded

We are gratified to hear you have continued to be so pleased with the the assistance delivered by Bill and our team here at BMW of West Chester!

October 02, 2024

Very sad that I have to CHALLENGE the bill (itemized detail showing double billing for repair discovery and repair). Labor rate is ABSURD and I’ll continue to work with and search other options for BM More

by jeffmoorej30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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