BMW of West Chester

All interactions were with friendly, efficient and very accommodating staff!! 5 stars for sure!! 5 stars for sure! accommodating staff!! 5 stars for sure!! 5 stars for sure! More

Best service I’ve received at a dealership. Both Sales and Service department are excellent! I highly recommend using Ottos BMW Both Sales and Service department are excellent! I highly recommend using Ottos BMW More

I had the best experience buying from Mini in west Chester. Wayne is the best sales specialist I’ve ever dealt with in buying an automobile. He answered all my questions and trust me I had a lot. He w Chester. Wayne is the best sales specialist I’ve ever dealt with in buying an automobile. He answered all my questions and trust me I had a lot. He was very patient with me and making the right decision for me and my family. Wayne is a top-notch professional and I would highly recommend them to everyone. Financing was very stress-free and a great experience. Also when I took delivery of my vehicle, it was clean and look like it just rolled off the showroom floor. More

Service was excellent. Our service attendant Arielle was aware of all our needs and did everything she could to have the service completed efficiently and in a timely mann Our service attendant Arielle was aware of all our needs and did everything she could to have the service completed efficiently and in a timely manner! More

Professional and honest service. I waited for my car and they quick and responsive. I would do it again I waited for my car and they quick and responsive. I would do it again More

Ian was professional a good listener and friendly. All those qualities together are very important to me when purchasing a vehicle. I was in and out in a very timely manner. I would purchase another v All those qualities together are very important to me when purchasing a vehicle. I was in and out in a very timely manner. I would purchase another vehicle from ottos without hesitation. Thank you. More

Seamless buying experience. Scott was the consummate professional and an absolute pleasure to work with. Will definitely visit the next time we need a car. Scott was the consummate professional and an absolute pleasure to work with. Will definitely visit the next time we need a car. More

Service was great. They started working on my car as I arrived. I was waiting for the car since I had an early appointment. They rewiewed the whole car. They started working on my car as I arrived. I was waiting for the car since I had an early appointment. They rewiewed the whole car. More

It is always a great experience at BMW of West Chester. There are nice waiting areas with complimentary snacks and beverages. Everyone, especially Scott Gately, was very friendly and helpful throughout the There are nice waiting areas with complimentary snacks and beverages. Everyone, especially Scott Gately, was very friendly and helpful throughout the buying and delivery process. Scott always took the time to answer all of my questions, go on test drives, review features, and guide me through ordering my car. He was extremely helpful and would I recommend him to everyone interested in a BMW. He is part of what makes the experience of buying a BMW great! More

Frank was very professional and expedited the service for my 428l. Thanks again for the service. my 428l. Thanks again for the service. More