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Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
424 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 424 reviews

May 09, 2026

I never received a follow-up appointment or call from Larry concerning when to bring back my vehicle to have my headlight fixed/replaced. More

by jewhitehead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Koons Volvo Cars White Marsh responded

Thank you! We hope to be of service to you again!

May 09, 2026

Always very helpful and explains every detail being done. Assist with questions that I have concerning my car. More

by tomasine4
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad Gary, Alan and Aj could guide you through each step and answer your questions about the Volvo S60 service. Thank you for trusting us with your car’s care.

May 08, 2026

AJ and both drivers were all courteous and easy to work with. I definitely appreciate the discounts! More

by cdryden4travel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two drivers from Concierge
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May 08, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear that Aj and our drivers provided courteous, hassle-free service while working on your Volvo S60. We’re glad the discounts made your visit even better. Thank you for trusting us with your service needs!

May 08, 2026

Overall, very easy to do business with, likely the easiest transaction I’ve ever had when purchasing a new car. Gary was great, could not be more helpful throughout the process. Very communicative More

by lance.renner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kappauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Koons Volvo Cars White Marsh responded

We’re delighted your Volvo purchase was seamless, and that Gary’s helpful, straightforward communication made the process effortless. We look forward to assisting you again whenever you need us.

May 08, 2026

Communicated well. Made sure work was completed. Vacuumed car door as extra request which I appreciated More

by Dmyers39638
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate you sharing your experience with your Volvo XC90 service. It’s wonderful that our team kept you informed and that the extra vacuuming of the door was helpful. Thank you for trusting us with your Volvo.

May 07, 2026

Koons Volvo has a professional staff that explained everything and then respected my decisions. No strong arm tactics to try to get me to accept more than I wanted doone More

by kkelly601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate your kind words about our professional approach. Joey and the rest of our team are glad to provide clear explanations and respect your service decisions. We look forward to caring for your Volvo again.

May 07, 2026

Larry was outstanding from start to finish. He took the time to carefully review my account, identified that I had an existing tire protection package I was unaware of, and ultimately saved me More

by Purnellstephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate your five-star feedback and are glad Larry uncovered your existing tire protection package, preventing unnecessary expenses on your Volvo. His clear explanations about tire condition and assistance with the wheel lock key relieved your stress, and we look forward to supporting you in the future.

May 07, 2026

Larry was helpful explaining how Volvo services work. Thanks for all the info. Well recommend More

by Stevenhornsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Koons Volvo Cars White Marsh responded

Thank you, Stephen, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Koons Volvo Cars White Marsh are glad to have you as a customer.

May 07, 2026

Very efficient! Wonderful service. On time and convenient Very happy with Volvo of White Matsh More

by jpgerhart7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for your kind feedback. We’re pleased our service team provided efficient, on-time care for your Volvo. Feel free to reach out if you need anything else.

May 06, 2026

Fast and courteous service. They followed through on all of the commitments made when I purchased the car. More

by jeffghrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear about the fast and courteous care you received for your Volvo XC90. We’re glad we could deliver on the commitments made at purchase. Please reach out when your XC90 needs any future service.

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