Thomas Howard
Thomas Howard at Koons White Marsh Chevrolet

Thomas Howard | Page 3

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
127 Reviews
4.9

127 Reviews

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127 Reviews of Thomas Howard

April 27, 2026

Dealership Rating
Employee Rating

Tom was amazing to work with! They did work very fast even though parts were delayed and had great communication with me about what was going on with my vehicle More

by booschatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Koons White Marsh Chevrolet responded

booschatz, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 22, 2026

Dealership Rating
Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 20, 2026

Dealership Rating
Employee Rating

The area was clean and the staff are friendly and the restrooms were also very nice More

by 4derrick4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Koons White Marsh Chevrolet responded

We really appreciate this positive review! Thanks so much!

April 20, 2026

Dealership Rating
Employee Rating

Always professional and courteous. He explained what the problem was with my Suburban and gave me several options. I highly recommend Koons Chevrolet White Marsh. More

by k9wolf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Koons White Marsh Chevrolet responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 14, 2026

Dealership Rating
Employee Rating

Great customer service and very transparent with progress of service. Very willing to answer questions More

by rdegori1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Koons White Marsh Chevrolet responded

Hi rdegori1972, thanks so much for rating us so high! Be safe on the road!

April 13, 2026

Dealership Rating
Employee Rating

Overall Outstanding operations. Everyone is very professonal and courteous. The waiting room is always so clean, you don't mind waiting in it. I just love everything about this d More

by bprecious66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Koons White Marsh Chevrolet responded

bprecious66, thank you again for taking the time to let us know how we did!

April 10, 2026

Dealership Rating
Employee Rating

Everything went smooth oil was changed and it was there a less than an hour More

by rglab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Koons White Marsh Chevrolet responded

:-) Wow! Thank you for rating us so many stars!

April 08, 2026

Dealership Rating
Employee Rating

Very quick service great interaction with service representative all in all very happy with my service More

by brentkarczewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Koons White Marsh Chevrolet responded

brentkarczewski, thanks so much for rating us so high! Be safe on the road!

April 06, 2026

Dealership Rating
Employee Rating

So far, everything has been great since purchasing my new Trax 10 days ago. Communication has been excellent, and everyone has been very friendly. More

by CSCIRRI78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Parker

Apr 08, 2026

Koons White Marsh Chevrolet responded

CSCIRRI78, thanks so much for rating us so high! Be safe on the road!

April 01, 2026

Dealership Rating
Employee Rating

The people there are really nice great atmosphere they really know what they are doing More

by papadakisgreg1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Apr 05, 2026

Koons White Marsh Chevrolet responded

papadakisgreg1975, thank you for taking the time to leave us this positive review! Have a wonderful day!

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