Nick Chapman

I had a 7 am appointment on a Monday morning. I dropped off the vehicle Sunday afternoon and left keys in night drop. I arrived at 3:30 pm the next day and was told they hadn’t done anything wi I dropped off the vehicle Sunday afternoon and left keys in night drop. I arrived at 3:30 pm the next day and was told they hadn’t done anything with it because half the staff didn’t show up. I asked for my keys and left. I then received an email a week later saying my vehicle was done and ready to be picked up. They really run a tight ship! More

by lutzipaul542 Verified Customer Verified Customer

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Great job Nick was very helpful I I I I I I I I I I More

by flipyoung Verified Customer Verified Customer

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I wanna say when I came to get my oil change everyone was so nice and explained everything I have having done they also let me know after my oil change was done that everything was running good which made me so nice and explained everything I have having done they also let me know after my oil change was done that everything was running good which made me feel so much better More

by brendaslagle38 Verified Customer Verified Customer

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Josh , Nick, and Chris took care of all my Service needs when I took my Truck in for Warranty work , tires and my Front grill embl when I took my Truck in for Warranty work , tires and my Front grill embl More

by scott Verified Customer Verified Customer

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Repair was done in a timely manner. Customer service techs were very professional and courteous. I was kept updated on repair time. Customer service techs were very professional and courteous. I was kept updated on repair time. More

by rex.tara Verified Customer Verified Customer

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this the second auto over the years i bought a chevy fron koons and i will always continue as long as im treated well fron koons and i will always continue as long as im treated well More

by georgiegirl13 Verified Customer Verified Customer

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because they was good and polite, I had no problem and I like their service like their service More

by reginald harris Verified Customer Verified Customer

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Amazing! !! Lacie was awesome. I was treated with kindness and respect. Jeff who did my financing couldn't have more nice. My whole ordeal with very pleasant. !! Lacie was awesome. I was treated with kindness and respect. Jeff who did my financing couldn't have more nice. My whole ordeal with very pleasant. My experience was the best. Buying a car is usually the most stressful experience and long drawn out day. Not at Koons. I came in at 9:30 and out before noon. Couldn't have asked for more. Nick in service took care of me today and totally professional and kind. I will definitely recommend anyone who is looking for a new car. Thank you all again Tina Schott More

by TinaSchott Verified Customer Verified Customer

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Like the work but the time for diagnostic and repair was almost three weeks. Communication was lacking. almost three weeks. Communication was lacking. More

by tomeshafagbemi Verified Customer Verified Customer

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Horrible Service, trunk was broken and I was told it would be fixed the next day. I spoke with manager and they said the were not responsible. The worst car buying experience I have ever had. would be fixed the next day. I spoke with manager and they said the were not responsible. The worst car buying experience I have ever had. More

by N Verified Customer Verified Customer

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