Nick Chapman
Nick Chapman at Koons White Marsh Chevrolet

Nick Chapman

Service Director

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
67 Reviews

Industry Experience

18 yrs, 2 mos

4.8

67 Reviews

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67 Reviews of Nick Chapman

July 04, 2026

Dealership Rating
Employee Rating

Air Filter needed to be replaced. I ask if the air filter was replaced and was told that it was. The air filter was not replaced. I think I will be taking my truck somewhere else. More

by jimmcbee277
Service Price Transparency
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Recommend Dealer
No

July 02, 2026

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Great honest people. The place was clean and temp right. The staff is very friendly. More

by dlr1979
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Recommend Dealer
Yes

June 30, 2026

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Service department is good most of the time and the prices of service is a little high. More

by Haroldbaltimore
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Recommend Dealer
Yes

June 30, 2026

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Everything went well and everyone was very helpful. My appointment took very little time and I was out with no problems More

by randygerman65
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Recommend Dealer
Yes

June 18, 2026

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Great friendly, professional service. Team was helpful and fast oil & Filter change. Rotated my tires and filled up all my fluids in the vehicle.. More

by cshipey1024
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Recommend Dealer
Yes
Jun 20, 2026

Koons White Marsh Chevrolet responded

cshipey1024, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

June 16, 2026

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Great customer service and professionalism. My service was completed in a timely manner and the recommended services were appreciated. More

by philmy2000
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Recommend Dealer
Yes
Jun 18, 2026

Koons White Marsh Chevrolet responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

June 05, 2026

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I always have a wonderful experience by everyone. Nick was truly wonderful in explaining what needed to be done and helped me with the financial. More

by carolyn_mccloud
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Recommend Dealer
Yes
Jun 06, 2026

Koons White Marsh Chevrolet responded

Hello carolyn_mccloud, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 15, 2026

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Employee Rating

Always reliable great customer service friendy atmosphere very clean keeping customers updated with what's going on with there vehicle every step of the way More

by jpinckney03
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Thomas Howard

May 21, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

May 04, 2026

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Employee Rating

The team i worked with were very courteous and communicated great with me daily. Thanks More

by anmoody5
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Recommend Dealer
Yes
May 18, 2026

Koons White Marsh Chevrolet responded

Thank you anmoody5! We hope to be of service to you again!

April 28, 2026

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Employee Rating

I took there and it took longer than what they told me we were gonna date. They fixed the power issue with the camera, but the alignment on the steering wheel it was not that bad and they left that worse. More

by alexander_arrue
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Recommend Dealer
No
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