Josh Chernault

Easy to make an online appointment . Service done in a timely manner.They did a video of the vehicle while they were servicing Service done in a timely manner.They did a video of the vehicle while they were servicing More

by mikeweaver202 Verified Customer Verified Customer

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I had a 7 am appointment on a Monday morning. I dropped off the vehicle Sunday afternoon and left keys in night drop. I arrived at 3:30 pm the next day and was told they hadn’t done anything wi I dropped off the vehicle Sunday afternoon and left keys in night drop. I arrived at 3:30 pm the next day and was told they hadn’t done anything with it because half the staff didn’t show up. I asked for my keys and left. I then received an email a week later saying my vehicle was done and ready to be picked up. They really run a tight ship! More

by lutzipaul542 Verified Customer Verified Customer

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Koons got my diesel Duramax 2020 in and figured out what was wrong and fixed it got it back to me. Muhammad service guy very professional and let's not forget Will parts manager for getting the part immedia was wrong and fixed it got it back to me. Muhammad service guy very professional and let's not forget Will parts manager for getting the part immediately. Should of took it there 1st time. Instead I had it at another shop they had it two and a half weeks and couldn't figure out the problem. Runs great. I know where I'm going for now on. More

by jedmoney1234 Verified Customer Verified Customer

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Great job Nick was very helpful I I I I I I I I I I More

by flipyoung Verified Customer Verified Customer

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Always good service. and good customer service. Not a long wait and get updates on your vehicle service. and good customer service. Not a long wait and get updates on your vehicle service. More

by ldr046 Verified Customer Verified Customer

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I wanna say when I came to get my oil change everyone was so nice and explained everything I have having done they also let me know after my oil change was done that everything was running good which made me so nice and explained everything I have having done they also let me know after my oil change was done that everything was running good which made me feel so much better More

by brendaslagle38 Verified Customer Verified Customer

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The pick up and delivery of my vehicle is a great help and the men who do this is very polite and very friendly. and the men who do this is very polite and very friendly. More

by stroh4407 Verified Customer Verified Customer

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Josh was fantastic with his quick diagnosis of my issue and got the shop to fix it ASAP. I highly recommend him and Koons! and got the shop to fix it ASAP. I highly recommend him and Koons! More

by Tony Verified Customer Verified Customer

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Service department was on point, took care of me and my truck, quick and easy. truck, quick and easy. More

by jasonlongnavy Verified Customer Verified Customer

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Horrible communication! You have to chase them for the status of your car. I had to go back 3x for a check engine light that still isn’t fixed. You have to chase them for the status of your car. I had to go back 3x for a check engine light that still isn’t fixed. More

by shelly_schoenberg Verified Customer Verified Customer

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