Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
80 Reviews
4.5

80 Reviews

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80 Reviews of Rufus Alexander

March 23, 2026

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Employee Rating

Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
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Recommend Dealer
Yes

March 19, 2026

Dealership Rating
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Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
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Recommend Dealer
Yes

March 10, 2026

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I had a wonderful 10k mile tune up! It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself rig More

by mcatwell23
Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for the feedback

February 28, 2026

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Employee Rating

Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
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Recommend Dealer
Yes

January 28, 2026

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Went for oil change but found other main issues that must resolved! Even though the price is not I expected, the recommendations was very convincing and reasonable. Accepted the offer! Boom! I got a call ev More

by tmgeta
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Recommend Dealer
Yes

Other Employees Tagged: I guess Tony/Anthony

January 22, 2026

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They have excellent service, perfect customer care and fast service too, they are the best. More

by Shema Muhoza
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Recommend Dealer
Yes

January 04, 2026

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One of the best. I love the lobby and free snacks they offer. It is very relaxing! More

by soltipujan123
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Recommend Dealer
Yes

January 01, 2026

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I • Friendly, helpful staff and good communication during repairs. I love Toyota and their good relationships More

by mmogiire
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Recommend Dealer
Yes

December 26, 2025

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Great Job, the team did was very responsive and took care of all the details More

by pwooster2003
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Recommend Dealer
Yes

December 24, 2025

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The staff from front maintenance desk to the technical analyst was very professional and a pleasure to work with. More

by entishart
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Recommend Dealer
Yes
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