Rufus Alexander
Rufus Alexander at Toyota Direct
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Rufus Alexander

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.3
38 Reviews
4.3

38 Reviews

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38 Reviews of Rufus Alexander

February 11, 2025

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Employee Rating

I do not have any negative comment on the service I got from Toyopta Direct More

by kumarfelix
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Recommend Dealer
Yes

February 08, 2025

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Best Toyota Direct service for the last year in 2024 and 2025 I believe it was good More

by cabdiraxiinsky
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Recommend Dealer
Yes

January 31, 2025

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Told the service writer just wanted an oil change and tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . More

by eblackma
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Recommend Dealer
Yes

Other Employees Tagged: Isatou Jahateh

January 30, 2025

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It is a very nice dealership with very good people and good customer service skills. More

by mhs_amiri
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Recommend Dealer
Yes

January 27, 2025

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Great job very nice staff love the new waiting room gave good feedback on our vehicle More

by evangelistpbyrd1
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Recommend Dealer
Yes

January 20, 2025

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They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82
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Recommend Dealer
Yes

January 17, 2025

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It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
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Recommend Dealer
No

January 08, 2025

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I have 2021 Rv4 it was on the recall list, so I broth in per manufacture order to fix the problem. When they done fixing and they told me care was ready to pick up, and I pick up my vehicle, sit belt alarm More

by nuurdalmar
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Recommend Dealer
Yes

January 06, 2025

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I came in seeking a simple part, and they try to up-sell me a ridiculous un-needed diagnostic test. This was for a windshield wiper. I don't blame the attendant, but the whole system. If you want me to re More

by christinapaolucci
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Recommend Dealer
No

January 02, 2025

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Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention More

by Virginia Bistriceanu
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Recommend Dealer
Yes
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