Rufus Alexander

Told the service writer just wanted an oil change and tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . More

by eblackma Verified Customer Verified Customer

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It is a very nice dealership with very good people and good customer service skills. good customer service skills. More

by mhs_amiri Verified Customer Verified Customer

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Great job very nice staff love the new waiting room gave good feedback on our vehicle good feedback on our vehicle More

by evangelistpbyrd1 Verified Customer Verified Customer

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They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82 Verified Customer Verified Customer

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It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from that day to today is absolutely crazy. More

by mohamedamiinyussuf Verified Customer Verified Customer

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I have 2021 Rv4 it was on the recall list, so I broth in per manufacture order to fix the problem. When they done fixing and they told me care was ready to pick up, and I pick up my vehicle, sit belt alarm per manufacture order to fix the problem. When they done fixing and they told me care was ready to pick up, and I pick up my vehicle, sit belt alarm was constantly alarming. that was so annoying, and upsetting. I had to bring the car back, and when I explained the problem they did not want listen to me. I had to ask them to drive the car to see themselves, when they drive they acknowledged the problem, and they fix. That was bad experience. More

by nuurdalmar Verified Customer Verified Customer

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I came in seeking a simple part, and they try to up-sell me a ridiculous un-needed diagnostic test. This was for a windshield wiper. I don't blame the attendant, but the whole system. If you want me to re me a ridiculous un-needed diagnostic test. This was for a windshield wiper. I don't blame the attendant, but the whole system. If you want me to return as a regular customer, this isn't how to do it. I don't know who my person was and it doesn't it matter in this transaction. More

by christinapaolucci Verified Customer Verified Customer

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Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention to details, and service is very good. So, if we need a crew or our finds or co-workers we ask them to go to Toyota Direct, ask for Patti or anyone else. The manager at service center and his team is excellent finding solution for all our requests - not sure if the name is correct Paul. More

by Virginia Bistriceanu Verified Customer Verified Customer

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Clif was extremely helpful and professional. I had a wonderful and enjoyable experience during the vehicle scheduled service. He answered all of my questions. I had a wonderful and enjoyable experience during the vehicle scheduled service. He answered all of my questions. More

by bevcarter1960 Verified Customer Verified Customer

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On time, quick, everything seems to be OK. Staff was pleasnat, Waiting room was quiet and comfortable Staff was pleasnat, Waiting room was quiet and comfortable More

by m.fohl Verified Customer Verified Customer

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