Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Mark Terry

Overview Reviews (270) Inventory (296)

Contact Me

View All Employees

< View All Employees

Mark Terry

Mark Terry | Page 15

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Contact Me

4.9

270 Reviews

Overview Reviews (270) Inventory (296)

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English

Spanish

4.9

270 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Mark Terry

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

270 Reviews of Mark Terry

November 30, 2025

Dealership Rating

Employee Rating

This is my to go place for every need my Volvo has and all things get taken care well. all things get taken care well. More

by SKERDI.MAGNUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Tina Dewald

Report | Print

Nov 30, 2025 -

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

November 30, 2025

Dealership Rating

Employee Rating

This is a great dealership, efficient and easy to work with. Smythe is the best! with. Smythe is the best! More

by josephlapella

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 30, 2025 -

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

November 27, 2025

Dealership Rating

Employee Rating

Honest and good people Understood the problem. Explained it to me well. Prompt communication and addressed the problem Explained it to me well. Prompt communication and addressed the problem More

by MANDEEPSBHATIA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Nov 28, 2025 -

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

November 27, 2025

Dealership Rating

Employee Rating

Mark and the entire team deliver the very best personalized service. Mark and the team at Smythe Volvo deliver the best personalized service and are a pleasure to work with. personalized service. Mark and the team at Smythe Volvo deliver the best personalized service and are a pleasure to work with. More

by Angela

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Nov 27, 2025 -

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

November 27, 2025

Dealership Rating

Employee Rating

The problem was resolved but reappeared right away. An unusual miss for the Smythe folks. This is the fifth Volvo I’ve owned and they’ve all been serviced by Smythe. An unusual miss for the Smythe folks. This is the fifth Volvo I’ve owned and they’ve all been serviced by Smythe. More

by CURTVIEBRANZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Nov 28, 2025 -

Smythe Volvo Cars responded

Curt, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Kevin FlanaganHello, Please know your feedback is very important to us. We would appreciate the chance to speak with you about the condition of your vehicle after your recent appointment with our Service Team. Would you reach out to us so we may discuss this in greater detail? Best regards, Smythe Auto Group

November 21, 2025

Dealership Rating

Employee Rating

Very happy with last visit. Great staff. I had an issue with the vehicle that i just bought but they resolved it. Great staff. I had an issue with the vehicle that i just bought but they resolved it. More

by mneglia57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Flanagan, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Patrick Mclaughlin

Report | Print

Nov 21, 2025 -

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

November 19, 2025

Dealership Rating

Employee Rating

I've been going to Smythe for the past 15 years. Whether I'm dealing with their sales department or service department - I have nothing but good things to say about their staff, and customer service Whether I'm dealing with their sales department or service department - I have nothing but good things to say about their staff, and customer service! More

by RANDI MACHADO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Scott Jackson, Kyle Jackson, Regina Krauza, Billy Shannon, Jessica Hermida

Report | Print

Nov 19, 2025 -

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

November 18, 2025

Dealership Rating

Employee Rating

Great service, Mark was extremely clear about the issue the card had and walk me through the whole process, answering all my questions. the card had and walk me through the whole process, answering all my questions. More

by Sbinicki

Verified Customer

Recommend Dealer

Yes

Report | Print

Nov 18, 2025 -

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

November 15, 2025

Dealership Rating

Employee Rating

Friendly, efficient, straightforward & honest. All employees in the service department were professional and seemed to function as a well-tuned team! All employees in the service department were professional and seemed to function as a well-tuned team! More

by Gussie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Nov 15, 2025 -

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

November 14, 2025

Dealership Rating

Employee Rating

Overall good dealer experience. But, charging a cc fee is a serious problem and needs to be reconsidered. Cars delivered after a major service should be washed and interior cleaned But, charging a cc fee is a serious problem and needs to be reconsidered. Cars delivered after a major service should be washed and interior cleaned more thoroughly. Find ways to deliver a ' value added' experience so that customers are inclined to only service the vehicle at the dealer rather than a 3rd party service shop. More

by steven@es3inv.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you for the feedback. If you'd like to discuss your experience further, please reach out so we can resolve any concerns about our service and policies at Smythe Volvo.

Dealership Inventory (296 Vehicles)

2023 Volvo XC90 | used

$40,481

2023 Volvo XC90

used

Onyx Black Metallic exterior

Automatic

All-wheel Drive

$40,481

View Vehicle Details

View Details

2013 Volvo XC60 | used

$10,981

2013 Volvo XC60

used

Black Stone exterior

Automatic

All-wheel Drive

$10,981

View Vehicle Details

View Details

2017 Volvo XC90 Hybrid | used

$12,481

2017 Volvo XC90 Hybrid

used

Onyx Black Metallic exterior

Automatic

All-wheel Drive

$12,481

View Vehicle Details

View Details

2026 Volvo XC90 | new

$77,001

2026 Volvo XC90

new

Crystal White Pearl exterior

Automatic

All-wheel Drive

$77,001

View Vehicle Details

View Details

2026 Volvo XC40 | new

$54,731

2026 Volvo XC40

new

Vapour Grey Metallic exterior

Automatic

All-wheel Drive

$54,731

View Vehicle Details

View Details

2024 Volvo XC90 | used

$45,581

2024 Volvo XC90

used

Vapour Grey Metallic exterior

Automatic

All-wheel Drive

$45,581

View Vehicle Details

View Details

View All Inventory