Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 13

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
270 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

270 Reviews

Write a Review

270 Reviews of Mark Terry

January 05, 2026

Dealership Rating
Employee Rating

Mark Terry is top notch! He is THE BEST. He should be promoted. He never ceases to amaze me and his customer service is EXCELLENT More

by esantambrogio3
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 05, 2026

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

Jan 05, 2026

Smythe Volvo Cars responded

Thank you for highlighting our team's service at Smythe Volvo Cars. We appreciate your support and are glad your experience was positive.

January 04, 2026

Dealership Rating
Employee Rating

Justin was polite and efficient. Took my information and left me to enjoy a coffee in your waiting room. Service completed, I left driving 10 miles when suddenly the tire pressure li More

by DADDER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Justin… Four stars!

Jan 05, 2026

Smythe Volvo Cars responded

Thank you for your feedback. We're available to ensure this issue gets resolved properly, please reach out at your convenience.

January 02, 2026

Dealership Rating
Employee Rating

Top-notch service at Volvo Smyth! Efficient, honest, high-quality work. The staff is friendly and the facility is spotless. More

by DAYO.AWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

Jan 02, 2026

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

January 02, 2026

Dealership Rating
Employee Rating

When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi More

by Braunerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

January 01, 2026

Dealership Rating
Employee Rating

Took care of my issue quickly and effectively. Mark was very helpful and got me out as quickly as he could. More

by ralstonmorris
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 01, 2026

Smythe Volvo Cars responded

Thank you for your feedback. We appreciate knowing our team could help you efficiently at Smythe Volvo.

December 27, 2025

Dealership Rating
Employee Rating

Very knowledgeable and supportive. Explained recommended service items. Helped prioritize and discussed important safety reasons behind the proposed work. Work completed in a timely More

by SAD1EGRAHAM2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2025

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

December 23, 2025

Dealership Rating
Employee Rating

Easy and simple process. Great communication throughout I would recommend Mark Terry to others as well More

by Ray Faucher
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 24, 2025

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

December 22, 2025

Dealership Rating
Employee Rating

They make the whole experience easy and pain free. Excellent communication and explanations. Kind, courteous and respectful. Mark worked with me to get the services I needed for safety, even though th More

by VMIOCONA
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 22, 2025

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo Cars. We look forward to having you as one of our valued customers for many more years to come! Enjoy!

December 19, 2025

Dealership Rating
Employee Rating

I have been having service at Smythe Volvo for 50 years. They have always been wonderful to me. They are gracious, helpful and accommodating whenever I need help and they keep my Volvo in good and safe cond More

by KENNETHJER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 18, 2025

Dealership Rating
Employee Rating

Very attentive and good communication from drop off to pickup My experience getting the loaner was very smooth and efficient also More

by MYLUCKYSON
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 19, 2025

Smythe Volvo Cars responded

Thank you for sharing your experience. We're glad the loaner process and communication met your expectations. Smythe Volvo Cars appreciates your feedback.

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