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Mark Terry

Overview Reviews (270) Inventory (296)

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Mark Terry

Mark Terry | Page 10

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

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4.9

270 Reviews

Overview Reviews (270) Inventory (296)

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English

Spanish

4.9

270 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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270 Reviews of Mark Terry

February 02, 2026

Dealership Rating

Employee Rating

Excellent I had an excellent experience at SMYTHE Volvo service center, very thorough and on time service center, very thorough and on time More

by BDW1886

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Feb 02, 2026 -

Smythe Volvo Cars responded

Mark is glad you had a positive service visit at our Volvo service center. We’re happy the work was both thorough and on time. Let us know if you need anything else in the future.

February 02, 2026

Dealership Rating

Employee Rating

Everyone I dealt with was courteous and informative. From service to sales to tech, each person was so pleasant. From service to sales to tech, each person was so pleasant. More

by MARRA926

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Feb 03, 2026 -

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

February 01, 2026

Dealership Rating

Employee Rating

Every time I'm there, I have a great experience with both the dealership and Marc the dealership and Marc More

by C.Piasecki

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Feb 01, 2026 -

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

February 01, 2026

Dealership Rating

Employee Rating

Good. Easy to deal with. Easy to make appt. But expensive. Bring back long time customer discount. Easy to deal with. Easy to make appt. But expensive. Bring back long time customer discount. More

by BACIECHACKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Feb 01, 2026 -

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

January 31, 2026

Dealership Rating

Employee Rating

They are always so nice and understanding of your cars situation. Highly recommend them for service. situation. Highly recommend them for service. More

by JTHOMASSHEERIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson, Jesus Garcia, Jessica Hermida

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Jan 31, 2026 -

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

January 31, 2026

Dealership Rating

Employee Rating

Overall experience was the smoothest, friendliest ever. Very efficient. And it has encouraged me to want to lease another Volvo with SMYTHE Very efficient. And it has encouraged me to want to lease another Volvo with SMYTHE More

by CHRISTA.N.ANCRI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Jan 31, 2026 -

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

January 31, 2026

Dealership Rating

Employee Rating

Very easy to deal with and no “xx” pricing. Delivery took about an hour and all features of the car were fully explained very happy with the experience and we are a 6+ year loyal customer! Delivery took about an hour and all features of the car were fully explained very happy with the experience and we are a 6+ year loyal customer! More

by Killianjoe03

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Cerza, Henry Zhu

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Jan 31, 2026 -

Smythe Volvo Cars responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

January 31, 2026

Dealership Rating

Employee Rating

You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, David Ferrence, Henry Zhu, Billy Shannon, Jessica Hermida, Patrick Mclaughlin

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Jan 31, 2026 -

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 30, 2026

Dealership Rating

Employee Rating

Regina runs that department like a well-oiled machine. Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service has been done at Smythe. More

by LISACOS4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson, Regina Krauza, Billy Shannon

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Jan 30, 2026 -

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

January 30, 2026

Dealership Rating

Employee Rating

Mark explained thoroughly the tests that needed to be done on the car. Service was quick and he updated me throughout. Very happy with the the service done on the car. Service was quick and he updated me throughout. Very happy with the the service More

by PBONTIGAO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Jan 30, 2026 -

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

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