Joey Lyn Ronk

Excellent service! !! Would definitely recommend to any Toyota Owner in the area to come here and get all of their Service needs done here! !! Would definitely recommend to any Toyota Owner in the area to come here and get all of their Service needs done here! More

by tommytwotone37 Verified Customer Verified Customer

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Everything has changed with New service advisors not being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a call saying to come get your car its complete. A master cylinder is not that rapid. More

by nyconection Verified Customer Verified Customer

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Poor staff and client experience. My car radio got damaged by them when I went there to do oil change. The dealership was telling they couldn’t fix the problem and that I should call My car radio got damaged by them when I went there to do oil change. The dealership was telling they couldn’t fix the problem and that I should call Toyota and let them know what is going on. I called Toyota myself and explained to them. Toyota told me they’ll contact the dealership and get back to me within 24 hours. I’m yet to hear back from them. Even with rental car the dealership was not willing to pay for it till my car is fixed. They were telling me I have to make a deposit of $35 which I had to seriously decline to do that, before they decided to pay for the rental. They only paid for 2 days and I’m hoping my car will be fixed by the end of the 2 days period. I’m not taking my vehicle there anymore for servicing and won’t recommend anyone to go there to service their vehicle. A friend of mine also said she had some issues with them in the past. More

by wazup2131 Verified Customer Verified Customer

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Trusted maintenance and service department. I’ve owned my 4runner for 23 years now and have been to various dealerships, service centers, and maintenance shops some were good others not so muc I’ve owned my 4runner for 23 years now and have been to various dealerships, service centers, and maintenance shops some were good others not so much. The maintenance and service here has been fantastic hence the reason I keep returning for over 10 years for work that is more than I want to do as a DIY kind of guy. They do the work right the first time and don’t cut corners. They are diligent about looking for other areas of the vehicle and helping me understand preventative maintenance vs reach maintenance (breakdowns that will cost more). More

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I have an older Toyota and have been using Toyota direct for my service for 7 years. I always work with Joey and she always greets me with a smile. She is very knowledgable when it comes to Toyotas. I would for my service for 7 years. I always work with Joey and she always greets me with a smile. She is very knowledgable when it comes to Toyotas. I would recommend her to anyone. Thanks Joey for always making me a priority. More

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I have been taking my cars to Toyota Direct for 10 years and I always appreciate the service I get. Joey Rink and Mindy Hill both go out of their way to make me feel appreciated and that my car is being tak and I always appreciate the service I get. Joey Rink and Mindy Hill both go out of their way to make me feel appreciated and that my car is being taken care of. These two ladies keep me coming back. More

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I always receive excellent service. Service associates are always friendly and I get walked out to my vehicle. Service associates are always friendly and I get walked out to my vehicle. More

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Joey has been the best for over 10 years. She is always responsive and follows up to make sure I am taken care of in a timely fashion. She truly cares about her customers. I would 100% recomm She is always responsive and follows up to make sure I am taken care of in a timely fashion. She truly cares about her customers. I would 100% recommend her to anyone. More

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I had an exceptional experience at Toyota From start to finish, the staff was professional, knowledgeable, and attentive to my needs. Joey Ronk went above and beyond to help me in the service department, T finish, the staff was professional, knowledgeable, and attentive to my needs. Joey Ronk went above and beyond to help me in the service department, The entire process was smooth and transparent. I appreciated the honest communication and felt valued as a customer. I’m thrilled with my experience and will definitely be recommending Toyota to family and friends. Thank you for making my time such a pleasant experience! More

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This issue has been brought up with many people with your service office but no one has reached out!!! service office but no one has reached out!!! More

by Rcrum003 Verified Customer Verified Customer

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