Erika Almanza | Page 6

Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention to details, and service is very good. So, if we need a crew or our finds or co-workers we ask them to go to Toyota Direct, ask for Patti or anyone else. The manager at service center and his team is excellent finding solution for all our requests - not sure if the name is correct Paul. More

by Virginia Bistriceanu Verified Customer Verified Customer

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The services are good and I don't have anything else to say. thank you say. thank you More

by Mohamedsacko Verified Customer Verified Customer

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Always going above and beyond helping with any concerns and issues, would recommend anyone to her. and issues, would recommend anyone to her. More

by duncan_dunny Verified Customer Verified Customer

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Got my tires rotated and an alignment and they didn’t even fill my air with tires as my tire pressure light came on 5 min after leaving the Toyota direct servicing building. Also was upsold. even fill my air with tires as my tire pressure light came on 5 min after leaving the Toyota direct servicing building. Also was upsold. More

by megan_stffrd Verified Customer Verified Customer

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Very nice new set up for the customers. I don’t mind waiting for repairs I don’t mind waiting for repairs More

by lsherri39 Verified Customer Verified Customer

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Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin Verified Customer Verified Customer

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Awesome work, I was in and out within an hour. Thank you so much for everything Thank you so much for everything More

by angelique_barnes Verified Customer Verified Customer

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As usual, the service at your garage is top-notch. Always get friendly and professional accommodations. Info from rep is concise and suggestive, but not pushy or intimidating. Always get friendly and professional accommodations. Info from rep is concise and suggestive, but not pushy or intimidating. More

by lynnfrz Verified Customer Verified Customer

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I was told my car needed services that I have never been told before. Other times I visited, the services were straightforward. However, this time, I felt like the worker was working off of commission or so told before. Other times I visited, the services were straightforward. However, this time, I felt like the worker was working off of commission or something and kept adding on more and more. I come in to a Toyota dealership because I feel like I trust you all to tell me what is best for my car but also not to oversell me unnecessary services. This time around, I did not trust the service team but I had no other choice but to trust them and pay for all services since they “scared” me into buying them. Your service team need to be more unbiased and offer services with all information without instilling fear that something terrible might happen to the car. People come in to get services completed who may be unknowledgeable about cars but that shouldn’t warrant being taken advantage of. More

by julia.fernandez8 Verified Customer Verified Customer

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Everything is very good and smooth thank you sir/ma’am see you next time see you next time More

by marvinpacas5032 Verified Customer Verified Customer

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