Derek Cox
Derek Cox at Toyota Direct

Derek Cox

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
26 Reviews
4.5

26 Reviews

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26 Reviews of Derek Cox

November 21, 2025

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Employee Rating

Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
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Recommend Dealer
Yes

November 20, 2025

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Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9
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Recommend Dealer
Yes

October 22, 2025

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They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion More

by charahall
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Recommend Dealer
Yes

August 28, 2025

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Replaced the original exhaust system on my 2002 Toyota Tacoma, which was not an easy task. Explained that the work took about 2 hours longer than expected because the old system was badly rusted and reall More

by jeffrey.w0
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Recommend Dealer
Yes

Other Employees Tagged: Justin Cottone

August 25, 2025

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Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

July 31, 2025

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Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
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Recommend Dealer
Yes

June 28, 2025

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They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
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Recommend Dealer
No

June 16, 2025

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
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Recommend Dealer
Yes

May 23, 2025

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It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Recommend Dealer
Yes

April 07, 2025

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Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
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Recommend Dealer
Yes
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