26 Reviews
Write a Review26 Reviews of Derek Cox
November 21, 2025
Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar even has slushies, popcorn and hot buttered bagels.Everyone is happy waiting for their vehicle because it is almost like relaxing in your own living room while you wait on your car. People want to tag along when I get my oil changed because of the snack bar and showroom display. More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Ricky Deppen
November 20, 2025
Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. was clean and very nice thank you I’ll definitely be returning. More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Mindy Hill, Karly Bowers, Casey Canfora, Ricky Deppen
October 22, 2025
They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion attitudes, always having smiles, make wise suggestion More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Karly Bowers, Ricky Deppen
August 28, 2025
Replaced the original exhaust system on my 2002 Toyota Tacoma, which was not an easy task. Explained that the work took about 2 hours longer than expected because the old system was badly rusted and reall Tacoma, which was not an easy task. Explained that the work took about 2 hours longer than expected because the old system was badly rusted and really hard to remove. Overall, I think they did a great job! I have been taking my vehicle to Toyota Direct on Morse Road for at least 15 years and never have had a bad service experience, and I feel they have always treated me as a valued customer. More
Other Employees Tagged: Justin Cottone
August 25, 2025
Great job on my car I have no complaints at all… 10 out of 10 of 10 More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Ricky Deppen
July 31, 2025
Really are very nice people. They are doung their job perfectly. I would say thanks They are doung their job perfectly. I would say thanks More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Ricky Deppen
June 28, 2025
They are charging money too much for something not resonable I will not go back resonable I will not go back More
Other Employees Tagged: Erika Almanza, Maggie Arnold, Jim Elgin, Chris Grossman, Mindy Hill, Isatou Jahateh, Karly Bowers, Casey Canfora, Ricky Deppen
June 16, 2025
No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you service it was excellent respect and polite are quality of service people. Happy for that Thank you More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Ricky Deppen
May 23, 2025
It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey Thank you so much! I appreciate the opportunity to fill out this survey More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Ricky Deppen
April 07, 2025
Great service, from time of booking til my service was complete. Very friendly and informative. complete. Very friendly and informative. More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Ricky Deppen

