David Ferrence
David Ferrence at Smythe Volvo
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David Ferrence

Assistant Service Manager

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
51 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

9 yrs

5.0

51 Reviews

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51 Reviews of David Ferrence

September 10, 2024

Dealership Rating
Employee Rating

Service was par Excellence. As always David was extremely responsive and helpful. he is quick to diagnose and address the problem. More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Smythe Volvo responded

“Par Excellence”! Quite a competent and very rewarding for our service team to read. Thank you for taking the time to share your experience. We appreciate your business.

September 08, 2024

Dealership Rating
Employee Rating

Despite being a first time car buyer, the whole process was smooth because of the professionalism of the Volvo team. Would definitely recommend this dealership to anybody looking for to buy Volvos. More

by kozlovs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2024

Smythe Volvo responded

Thank you for your recommendation and congratulations on your new car. Welcome to the Smythe Volvo family. We look forward to seeing you at your first schedule maintenance in the service drive.

July 23, 2024

Dealership Rating
Employee Rating

Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im More

by johnwauters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Smythe Volvo responded

Thank you for this fantastic review of our service department. We are fortunate to have a customer like you.

June 14, 2024

Dealership Rating
Employee Rating

This place is very customer service oriented. Dave is the best, always willing to satisfy the customer. More

by Coco the Frenchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Smythe Volvo responded

I agree with you Dave is the best and thank you for saying so. He is a strong member of our service team. Thank you for choosing Smythe Volvo to service your car.

June 05, 2024

Dealership Rating
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The staff at the Symth dealership always are very knowledgeable, courteous and very helpful. Thank you, Satisfied Customer More

by b4labdur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 07, 2024

Smythe Volvo responded

We appreciate you taking the time out of your day to post this five star review about Mark and David and our service department. Thank you for your business.

May 13, 2024

Dealership Rating
Employee Rating

Kyle and his team are top notch. He listened to my wants and needs and found the perfect car. The service team is top notch as well! More

by JJ3434
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Kyle Jackson , Jean Delva, Dina Thomson

May 16, 2024

Smythe Volvo responded

So glad you found the perfect car. Kyle is great at what he does and thank you for saying so.

May 10, 2024

Dealership Rating
Employee Rating

Bought my new 2016 Volvo XC 90. Mr William Mclaughlin was my sales representative he made purchasing this vehicle fast easy and professional. Would highly recommend to anyone intere More

by rubingonzalez46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2024

Smythe Volvo responded

Congratulations on your XC 90 Rubin. Thank you for the kind words towards William and for choosing Smythe Volvo . We hope you have many safe and happy miles in your new car.

April 27, 2024

Dealership Rating
Employee Rating

I felt that all of the people I dealt with at Smythe Volvo were interested in doing a very thorough job. More

by BC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Abood Katib, Bryant Bustamante , Jean Delva

May 05, 2024

Smythe Volvo responded

We are fortunate to have the team that we do. Thank you for posting this five star review and thank you for choosing Smythe Volvo.

April 25, 2024

Dealership Rating
Employee Rating

They are diligent, professional, capable, and communicative. I value their service and professionalism, and will stay with them. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

May 05, 2024

Smythe Volvo responded

Wonderful review! This review is very rewarding for our service department to read. We appreciate your business.

April 24, 2024

Dealership Rating
Employee Rating

David and the Smythe Volvo team are great. They were all very helpful and friendly. More

by Izzi3rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2024

Smythe Volvo responded

David is a true professional and consistently keeps our customers happy. Thank you for this review.

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