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David Ferrence
76 Reviews
Dealership Experience
4 yrs, 3 mos
Industry Experience
10 yrs, 6 mos
76 Reviews
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76 Reviews of David Ferrence
January 02, 2026
When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided with a loaner vehicle and was able to complete my busy day and got my vehicle back at the end of the day. A good experience no doubt I will return. More
by Braunerb
Verified CustomerOther Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, Billy Shannon, Jessica Hermida, Patrick Mclaughlin
December 05, 2025
A business which stands behind its completed work, Very good after sales service. Vehicle service done in a timely manner. good after sales service. Vehicle service done in a timely manner. More
by BOTTITTACHRIS
Other Employees Tagged: Tom Coward, Scott Jackson, Tina Dewald , Jason-technician
December 04, 2025
Smyth service is the best! Regina and David make sure their workers are doing everything to get people. Their car is back in a timely manner.. Regina and David make sure their workers are doing everything to get people. Their car is back in a timely manner.. More
by BABSTRIES1
Other Employees Tagged: Tom Coward, Regina Krauza , Kyle salesperson
December 03, 2025
Always professional and quality workmanship! Regina, Customer Service Manager, is very responsive and has been a tremendous help with servicing my car. Regina, Customer Service Manager, is very responsive and has been a tremendous help with servicing my car. More
by Cat
Other Employees Tagged: Scott Jackson, Regina Krauza, Billy Shannon, Patrick Mclaughlin
November 21, 2025
Very happy with last visit. Great staff. I had an issue with the vehicle that i just bought but they resolved it. Great staff. I had an issue with the vehicle that i just bought but they resolved it. More
by mneglia57
Other Employees Tagged: Kevin Flanagan, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, Billy Shannon, Patrick Mclaughlin
July 02, 2025
Second to none. This is the staple of Volvo dealerships if not dealerships in general. Jess, Mark and the entire team are fantastic. If not for them I would not b This is the staple of Volvo dealerships if not dealerships in general. Jess, Mark and the entire team are fantastic. If not for them I would not bother coming here. More
by ej2099
Other Employees Tagged: Tom Coward, Mark Terry, Jessica Hermida, Patrick Mclaughlin
June 19, 2025
The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More
by Collinmwolfe
Other Employees Tagged: Doug MacAdam, Alon Katende, Jessica Hermida
June 06, 2025
Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confident that this dealership has my back..Shout out to David Ferrence the service manager who listened to Patrick and I and made stuff happen. Great work guys!!! More
by disia
Other Employees Tagged: Patrick Mclaughlin
June 06, 2025
Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confident that this dealership has my back..Shout out to David Ferrence the service manager who listened to Patrick and I and made stuff happen. Great work guys!!! More
by disia
Other Employees Tagged: Patrick Mclaughlin
April 19, 2025
Doug was able to help me with my 2025 xc40. He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service group is professional and th main reason why I am on my 7th Smythe Volvo over the last 17 years for my family. Thank you Kevin for investing in the service department. Thank you, David for being an excellent and attentive service manager. More
by jwkw
Other Employees Tagged: Doug MacAdam, Tina Dewald
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