Billy Shannon
Billy Shannon at Smythe Volvo Cars

Billy Shannon | Page 4

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.8
143 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

4.8

143 Reviews

Write a Review

143 Reviews of Billy Shannon

April 23, 2026

Dealership Rating
Employee Rating

Always excellent. I have been servicing the car there for years. The service is always been great More

by miw
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 23, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that our team has consistently met your expectations with your Volvo XC90 service. We appreciate your loyalty over the years and look forward to keeping your vehicle in top shape each time. Thank you for sharing your experience. Enjoy!

April 22, 2026

Dealership Rating
Employee Rating

Regina and Billy are outstanding professionals! I was greeted promptly and everyone welcomed my five-year old golden doodle, even including treats. I was informed of actions needed for the car in a More

by CAROLEJEVERETT
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 22, 2026

Smythe Volvo Cars responded

Thank you for choosing us to care for your Volvo S60. Billy and our service team enjoyed meeting you and your golden doodle, and we’re glad the updates were clear and timely. We’re grateful for your kind words and look forward to serving you again. Enjoy!

April 20, 2026

Dealership Rating
Employee Rating

Excellent service. Very responsive and courteous. Thank you. I will use Smythe Volvo again for my cars maintenance. More

by HappyHondaOwnerNJ
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 21, 2026

Smythe Volvo Cars responded

Thank you for the kind words. We’re happy to hear the service on your Volvo XC60 was both responsive and courteous, and we look forward to maintaining your car again. Enjoy!

April 16, 2026

Dealership Rating
Employee Rating

Very professional customer-first approach. Billy was very transparent about the condition of my car once he received technician info and we then worked together on the essential services to ta More

by djmventures
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 16, 2026

Smythe Volvo Cars responded

Thanks for recognizing our professional, customer-first approach. We’re glad Billy clearly explained your Volvo S60’s condition after reviewing technician feedback and that you worked together on the essential services. We look forward to assisting you again. Enjoy!

April 15, 2026

Dealership Rating
Employee Rating

Always super nice and willing to find a way to make my visits smooth and easy. More

by THAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Smythe Volvo Cars responded

We’re glad Billy and our team made your visits smooth and easy. Thank you for the 5-star review and for trusting Volvo with your service. We look forward to seeing you again soon. Enjoy!

April 13, 2026

Dealership Rating
Employee Rating

Always friendly and prompt service, helpful and honest. Easy to wait and work remotely from the waiting room! More

by RACHEL.S.PETTIT
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 14, 2026

Smythe Volvo Cars responded

We appreciate hearing that our team was prompt, friendly, and honest. It’s wonderful the waiting area made remote work effortless during your Volvo XC40 service. Please reach out when you need anything else. Enjoy!

April 11, 2026

Dealership Rating
Employee Rating

I was very pleased with the service center. Work was done in a timely manner. More

by Donna Restivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Smythe Volvo Cars responded

It’s wonderful to hear the service center completed your Volvo S60 service efficiently. Billy welcomes any additional requests you may have down the road. Enjoy!

April 08, 2026

Dealership Rating
Employee Rating

Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I More

by ASAUNDERS0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Smythe Volvo Cars responded

How fantastic that Mark’s personalized attention during service of your Volvo XC60 has earned your continued loyalty. We appreciate the confidence you place in Mark and our service team to care for your car. We look forward to supporting you and your XC60 for years to come. Enjoy!

April 01, 2026

Dealership Rating
Employee Rating

Professional Professional courteous Plant to deal with easy going no pressure A joy One two More

by DBYRNE19
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 01, 2026

Smythe Volvo Cars responded

Thank you for highlighting our professional, courteous, and pressure-free service. We’re delighted that working on your Volvo XC60 was easygoing and enjoyable. We look forward to helping you again. Enjoy!

March 31, 2026

Dealership Rating
Employee Rating

Awesome experience during my recent car service appointment. My service expert Billy was informative and helpful. Overall a good experience. More

by MAXAMILLION007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Smythe Volvo Cars responded

Thank you for sharing your positive experience with your Volvo XC60 Hybrid service appointment. We’re glad Billy could provide the informative and helpful support you needed. We look forward to welcoming you back. Enjoy!

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