Well, it is a car dealership. - w
Well, it is a car dealership. Our experience was fairly painless. The personnel were generally helpful, informative. Compared to other dealers where we looked where the level of dishonesty was astounding, Suntrup seemed quite honest. There were some confusions and differing sets of information regarding warranty, also something that might be wrong with the vehicle that I purchased, mileage for warranty, check up dates - between the sales department and the service department. As well, we were not informed until the signing that the vehicle’s title was to be a delayed title. We are hoping it arrives within 30 days to pay the state tax. Shopping for a car is not experience we enjoy, but after deciding on a particular make and model, Suntrup was very good for us. They were much more straightforward than many other dealers. As well, I have taken a previous car to the service department there and found them to be quite helpful and caring, informative. Our sales people were Meghan, and Adam.
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