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Sunset Ford of Waterloo
Waterloo, IL
2,152 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 25, 2026
Everyone was friendly and knowledgeable.
I brought my old car in for a minor repair and left with a whole new car! So sad that Ford is no longer making the Escape.
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by lmc
August 25, 2026
I bought my Ford from Sunset Ford of Waterloo and had a
great experience. The staff was professional, helpful, and made the entire buying process easy. I’m very happy with my purchase and would recommend t
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by Mpoburyan
Employees Worked With
August 21, 2026
Very Friendly,professionable,knowledgeable and all around
a good place. I cannot recommend this dealership enough. From start to finish was a great experience. This is coming from someone who’s not a fan of
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by smoneseven
Employees Worked With
Dealership Inventory (121 Vehicles)
Photos & Amenities
- Free Automated Car Washes
- Free WiFi
- Free Coffee
- Sunset Loyalty Program - Owner Advantage
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Instant Financing
- Authorized Parts Store
- Home Delivery
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Online Accessory Store
- Home Test Drives
- Quick Lube
- Rental Vehicles Available
