Dean Team Subaru Volkswagen

Wes worked diligently to find the right car to fit our family needs for over four months. He worked so hard to find the car to match the specific criteria I wanted. We wanted a used car with low miles, s family needs for over four months. He worked so hard to find the car to match the specific criteria I wanted. We wanted a used car with low miles, specific amenities as well as color. He never gave up on us, even with me saying countlessly, "no, that's not the one". His goal and intention was to find the car he knew we would love and he was honest every step of the way. He took the time to listen to the details and then searched for that "right" car for us. After a 4 month search, I decided to add another exterior color to choose from. He had a car to match on the lot. I went in to look at the blue one and I knew at first glance I didn't want it. Then he had another on the lot (Magnetite Grey) with the interior color of my choice and he brought it up for me to look at. I looked it over intently and it had all the "bells and whistles" I was looking for. I liked it so much I never test drove it...nope! Just told him it was the one and asked if he would take care of fixing 2 very minor things on the car before I would buy and he said absolutely. The price was in our range, it had super low miles and all the "bells and whistles". I was excited. Paperwork was a breeze, he took care to listen and answer all my questions. Wes honored his word and had both minor imperfections taken care of at no charge to us. When I say Wes took care of everything, he took care of everything. We took the car home (with a full tank of gas mind you), then the following week, Wes swapped cars with me and gave me a loaner. He took care of dealing with the service department all the way. I went and picked it up the car this evening and everything was as I asked for AND another full tank of gas. Wes is a valuable employee and man of honor. I truly appreciate his dedication to us for so long. More

Ed and his team were incredibly helpful! Their communication and clarity through each step of trading in and buying a new car made this a great experience! Their communication and clarity through each step of trading in and buying a new car made this a great experience! More

Ed and everyone there that we worked with were especially helpful and polite. Ed made sure I understood everything and I so appreciated his kindness and positivity in helping me set up my phone with my car. helpful and polite. Ed made sure I understood everything and I so appreciated his kindness and positivity in helping me set up my phone with my car. He was very nice and I really liked his demeanor in all areas. Thank you Ed!! vity More

I have owned over 100 cars in 30 years. Many of those purchases left me sitting irritated in a via dealership lobby, but not this time. I grew up around dealerships since my dad worked 35 Many of those purchases left me sitting irritated in a via dealership lobby, but not this time. I grew up around dealerships since my dad worked 35 years at a local Honda dealership in Ballwin as a mechanic, so know the workings of them well. This was our first Subaru purchase and it most likely will not be my last. Ed and Richard made the experience quick and easy. Ed was prompt with emails and text messages. Both he and Richard were polite and approachable. They honored a price match from another dealership. They didn't haggle with me on my trade amount even after matching the other dealership's price like most would. I will definitely recommend them and the Dean Team Subaru Volkswagen team to my friends and family. I am very happy with my experience and my purchase. More

I dealt with Henry Puliusz at Dean Team Subaru. He was a pleasure to talk with from the start. He answered all of my questions and it was a frank, but no pressure, session. I'd done lots of resear He was a pleasure to talk with from the start. He answered all of my questions and it was a frank, but no pressure, session. I'd done lots of research and driven a car at another dealership. The Dean Team folks seemed to be more interested in my patronage. More

I felt the dealerships goal was to satisfy the customer. Our salesman (Moses ) was very knowledgeable and worked to get the deal done. Would highly recommend the dealership and Moses. Our salesman (Moses ) was very knowledgeable and worked to get the deal done. Would highly recommend the dealership and Moses. More

The dealership was incredibly professional, well organized, and assisted me in a timely manner. I was in and out very quickly and they are a group of kind individuals. organized, and assisted me in a timely manner. I was in and out very quickly and they are a group of kind individuals. More

Sam Goevert at Dean Team Subaru Volkswagen made our shopping and ultimate buying experience very pleasant indeed. I did not realize how important his knowledge and ability to teach us the many facets shopping and ultimate buying experience very pleasant indeed. I did not realize how important his knowledge and ability to teach us the many facets of our new car would be. There was no pressure to buy and it was great to see everyone working together. We love our new Outback and know that we can rely on it and Dean Team for many years to come. More

This is my second car buying experience with Dean Team. Sam Goevert made buying our last car a pleasant experience. Sam was great on follow-up on any questions or slight issues we had with the car. I h Sam Goevert made buying our last car a pleasant experience. Sam was great on follow-up on any questions or slight issues we had with the car. I highly recommend Sam to anyone looking for a new or used car. The reason I came back to Dean Team was my first experience was amazing as I had a fender bender right before I brought my car in for a trade-in. I was quite upset, but from the minute I step into the dealership everyone was so understanding, and I left knowing I would buy my next car at Dean Team. More

It was the best of experience buying a new car. The salesman and finance managers treated us like old friends. Would buy here again The salesman and finance managers treated us like old friends. Would buy here again More