556 Maryland Used Car Dealers

An incredibly pleasant and outstanding dealership to work - john C

An incredibly pleasant and outstanding dealership to work with. Jacob was able to balance staying on top of me and keep fighting for me on pricing, without being intrusive. and Rita Whittaker was such a pleasant person and so helpful. not common you find this combination when dealing with a dealership

Great service. - mryan390

Great service. Employees worked hard tkogive me the best deal without worrying about profit or commission. Employee personalities were great and personable. Will recommend to other buyers.

Reminder text for service was sent. - Vivienne

Reminder text for service was sent. Matt Wagner was great: efficient, courteous, helpful! Excellent experience at Lexus of Towson.

We came in here, it was a quick process. - Tera

We came in here, it was a quick process. Vlad was very professional, personable and knowledge. He gave us the truth about the vehicle and gave us a nice 3500 for business and also made sure that the loan went through. We got the best rate and awesome extended warranty to cover the vehicle for the full term of the loan. Treated us like family. The customer service was exceptional, as well as the front desk and the lending team. We had a great experience, and I have worked with many companies, and I am bringing my business to Trust Auto for the rest of my days. Everyone in this office treated us like family and was very honest.

Recently had regular scheduled maintenance completed on - Cfm

Recently had regular scheduled maintenance completed on my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. Awesome service! Thanks.

The staff I was in contact with at Ourisman Honda were - doug_curtis

The staff I was in contact with at Ourisman Honda were very courteous and helpful in getting my service accomplished in a quick and efficient manner.

I cannot recommend Whitney Weller highly enough! - Lisa Faith

I cannot recommend Whitney Weller highly enough! I was navigating a particularly stressful time when I decided to purchase my new truck, but she made the process smooth, stress-free, and even enjoyable. From our first conversation, Whitney proved to be an excellent listener, taking the time to truly understand my needs and goals. Her expertise and dedication to her craft were evident in how seamlessly she guided me through each step of the process, ensuring I was informed and confident in my decision. What truly set her apart was her unwavering commitment to my satisfaction. She went above and beyond to ensure I drove away in a truck that was perfect for me. Her professionalism, kindness, and genuine care made this experience one I will never forget. If you're looking for someone who will put your needs first, treat you with respect, and deliver exceptional results, Whitney Weller is the one to trust!"

The service was great and the people there were very - Rsavage

The service was great and the people there were very friendly . I would recommend Chevrolet to my friends and family.

Over the past 8 years we have purchased 3 BMWs from this - meckjeanne

Over the past 8 years we have purchased 3 BMWs from this dealership and have always had an excellent experience. In particular, our salesman for the last 2 cars was Suvin who is very knowledgeable, very accessible, and goes above and beyond to meet his customers needs and get a good deal for them. He is the reason why we came back to BMW of Rockville for our recent purchase. If you are thinking of buying or leasing a BMW, we absolutely recommend Suvin! We also worked with one of the BMW "geniuses", Dylan, who was very clear and patient in helping us set up the new car and learn how to use all the features. A terrific team!

Keon was a huge help with my lease buyout! - JameeCremeen

Keon was a huge help with my lease buyout! Him and Charles went above and beyond to get the deal done. I highly recommend Keon for all your sales needs

Oursiman provided efficient and friendly service. - Gordo

Oursiman provided efficient and friendly service. Had issue with car and they scheduled me the same day. Raheem was professional, friendly and thoroughly explained the process. I was happy I chose this dealer.

Anthony Lee was wonderful to work with. - edithoreilly22

Anthony Lee was wonderful to work with. Enjoyed my experience. He was excellent and hard working.

They did a great job. - TLHAWKI

They did a great job. I was getting an oil change. No other exchange took place.

Had an oil change appointment yesterday. - lorabjones

Had an oil change appointment yesterday. Was greeted warmly, updated often and in and out quickly. Had issue with one of my key fobs and had replacement battery installed for free. Thanks, Brandon and staff!

Very helpful in showroom and applying incentives. - fritz.ehrsam

Very helpful in showroom and applying incentives. Friendly follow up after the sale was complete.

I recently viste the service Department, and my - devilnme77

I recently viste the service Department, and my experience was excellent. The team was professional and efficient from start to finish. They took the time to understand my concerns and kept me updated throughout the process. The wait room was comfortable and clean which make experince nicer. I highly recommend the service Department at ourisman baltimore for anyone looking for reliable professional care for thier vehicle.

Phenomenal staff. - MZ

Phenomenal staff. Dedicated, personalized care and top notch follow through. Simple, honest closing process. Highly recommended. Thanks Audi Owings Mills!

I recently got a 2016 Toyota Camry from 1 US Motors, - gregoryjackson78

I recently got a 2016 Toyota Camry from 1 US Motors, and I'm very pleased with my purchase! The team was extremely supportive, and the car services they provide are excellent.

My experience was great from beginning to end! - jasming

My experience was great from beginning to end! Ms. I'esha was incredibly helpful, kind, and patient throughout the entire process. She was very knowledgeable about the different vehicles and made the buying process smooth and stress-free. Her hard work and dedication were truly appreciated. I highly recommend I'esha for anyone looking for a great car-buying experience!” #Team Atlas

This is long, but please read the entire review. - Anonymous

This is long, but please read the entire review. So, perhaps the worst thing that a new car buyer fears happened to me. In October 2024 I bought a brand new 2024 Wrangler Sport.  Within a month it was in the shop four (4) times for the same issue.  I was obviously discouraged, frustrated, etc.  On the fourth attempt I was prepared to litigate the Lemon Law in Maryland.   George Ayoub - Service General Manager - Him and his department did everything they could to fix the vehicle.  George did everything he said he would/could do to make the situation right.  Honest fellow. Tykai Martin - Sales Manager - Awesome.  Does what he says he was going to do.  Clear communication and and follow through with this ENTIRE experience. Anthony Zgorski - Sales Department - Got me in and out with the process.  Hard worker.  Good communicator. Gregg Smith - Finance Department - So, I have been through this process twice now with Gregg.  He is excellent.  He listens to you when you speak.  He did not try to up-sale me on anything.  I REALLY appreciate that. Michael Yoon - General Manager - I have to be honest, when I went in to his office I was not happy.  Michael listened to me and smiled then said what he was going to do.  At first, I did not believe him and was reluctant.  But in the end, he did EXACTLY what he said he was going to do.  I mean everything.  I still can't believe it.   Overall, I have to say that every person I have mentioned above are excellent at their respective jobs.  They say success rises and falls on leadership;  if true that falls on Michael.  He is true to his word.  I really appreciate all that him and his staff did for me as a customer.  I will be servicing my Jeep at Heritage.  When I buy another vehicle I will be going to Heritage.     Excellent

Our experience was not handled very professionally. - MELISSA.BATEMAN50

Our experience was not handled very professionally. I felt like we had to keep asking about the process and we had to go back the 2nd day to have someone go over the car (electronics) us. Just felt like it was just about the money and not the excitement of getting a new car!

Brandon is the best! - tmbernstein

Brandon is the best! We’ve been using Heritage VW since the OM location closed, and everyone is always beyond personable and helpful. Brandon was not pushy, answered our questions, and was extremely patient as we worked out the financials. I would never consider going anywhere else as long as I’m driving a VW! Truly, the best experience!

Customer service 10/10. - JP

Customer service 10/10. Love my new CX-50. Thanks to David and his Manger Rodrigo both did an excellent job procuring the vehicle for me at a great price. Great customer service !!. They did thorough research I will certainly use them again in the future

Very efficient. - Rlh4four

Very efficient. Friendly staff. Explained everything about the new truck. Setup phone and Ford Pass in minutes.

Your customer service people were there on time and - Perkwood

Your customer service people were there on time and pleasant and showing good customer service skills.

Such an amazing experience! - Lrc10

Such an amazing experience! This was my first time buying my car all on my own and Scott was very honest, supportive and willing to help me with everything. He answered all of my questions and explained all of the details about my car. I am so happy with my new car and will definitely be recommending Scott and Hagerstown Fitzgerald to my family and friends. These people truly care about their costumers!

Jim Middleton was awesome. - GarrettLaClair

Jim Middleton was awesome. Very knowledgeable about the car and got me a very good price on it. Felt very unpressured the whole time and overall it was a great experience. Finance department was also fantastic. It was great working with him and everyone there, usually I don't write reviews but felt like I had to this time.

Shawn did a great job and was easy to work with. - JPGLUCKMAN

Shawn did a great job and was easy to work with. He made sure everything was taken care of prior to delivery and helped us set up the car for our preferences.

Sam is the MAN! - tyra mackall

Sam is the MAN! thank you so much for your professionalism and my 2024 new Jeep I'm So happy

I had some not well organized questions and some - cindersmoke

I had some not well organized questions and some presumptions about a vehicle history, and Queen met me where I was and helped me understand my questions and concerns better. More importantly, she was patient with my assumptions and able to help me understand that this vehicle truly only had one owner. We ended up with an unbeatable deal on a specific vehicle that we had been searching for a couple weeks now. I will not be telling my wife we almost missed this. Grateful for Queen!!!