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J.B.A. Chevrolet

Glen Burnie, MD

4.5
483 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 483 reviews

May 18, 2024

Excellent customer service. Friendly and quick to complete the paperwork and finish the buying experience. More

by richard.kittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Salesman, in particular, and the dealership in general worked diligently and were extremely helpful in finding the exact vehicle in which I was interested. More

by RESTITT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Jba is one of the best dealerships I’ve patronized. Parts, service and sales support is first class More

by JLEDSOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris is great
May 18, 2024

Nothing but negatives from this dealership. Would never use again. They don’t stand by their products More

by TBROWN21061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Very professional service clerks. Work was completed in a reasonable amount of time wgen I bought it in.. I would though have liked my simple oil change appointment made a bit sooner More

by SMSmith5379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk clerk Bill
May 17, 2024

Not crazy about the lack of after sales help! Emailed the salesman for assistance and after 2 attempts, received no reply. Service was performed prior to me picking up the vehicle. They repla More

by REBALL894
Workmanship
Recommend Dealer
Yes
Employees Worked With
Larry Bert
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

I will never due business here again. Delivered a vehicle with a known transmission problem, took 3 months to get tags, and I had to do all the leg work and out source 2 separate warranty More

by None
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Multiple, Employees
May 17, 2024

From the time I ordered my Tahoe until the time it arrived everyone was very helpful. Sang and Riley especially. More

by DCARTER1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sang not sure of last name 5 stars
May 17, 2024

I waited 2 hours for an oil change, no happy at all. For me to come back You have to give me another oil and filter tire rotation an NO CHARGE. More

by RAYTCHOULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Aggrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Marty was on point and accommodated my hectic schedule. He did exactly what i needed him to do without "overselling" me on anything. More

by JOHN.MADDEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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