Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ourisman Chrysler Dodge Jeep RAM

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.6
1,070 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
Contact Dealership
View Awards

12430 Auto Dr

Clarksville, MD

21029

Directions

By Type

Showing 1,070 reviews

May 16, 2024

Everyone at Ourisman was extremely helpful in getting this purchase made. They were great about calling back, if I couldn’t reach them, and very careful about walking me through every step. More

by phoebe.crandall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Harrison, Tiffany Inoma
Report | Print
Helpful
May 15, 2024

The Ourisman service team at Ourisman CDJR in Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommende More

by rlojazzviolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Eldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Catron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonie Null
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Robert, Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with the Ourisman service team at Ourisman CDJR in Clarksville. It's wonderful to know that we were able to resolve all the issues with your Dodge Durango and perform the recommended maintenance to your satisfaction. We truly appreciate your recommendation and your trust in our dealership. Your feedback motivates us to continue providing top-notch service. If there's anything more we can assist you with, please don’t hesitate to reach out. Thanks again for your support and for being such a valued customer!!!

Helpful
April 22, 2024

Ourisman had the best price on the vehicle I wanted. The sales team was very friendly. More

by erinseabolt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Bobby
Report | Print
Apr 22, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Erin, We're thrilled to hear that you found the vehicle you wanted at the best price with Ourisman of Clarksville! Providing competitive pricing and excellent customer service is always our goal. It's wonderful to know that our sales team was friendly and made your experience enjoyable. Thank you for choosing us, and if you have any further needs or questions, please don't hesitate to reach out. We're here to help!

Helpful
April 02, 2024

I thought the service department did a decent job at quickly diagnosing the problem and moved forward with a solution to it. My truck was still under warranty so it was just a matter of getting the righ More

by Mike W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan
Report | Print
Apr 11, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Mike, thank you so much for taking the time to leave a review! Our top priority is excellent customer service, and we're grateful you experienced that during your recent visit. Glad to hear our team worked hard to quickly diagnose the problem with your Ram and identify a solution. We understand your concerns regarding communication and will address this with our team, as customer satisfaction is crucial. If you have any other suggestions for how we can make your next visit a 5-star one, please contact our General Manager, Jason Kerr, directly at JKerr@OurismanCars.com. Thank you for helping us improve and enjoy the rest of your day!

Helpful
March 29, 2024

Wonderful staff and nice dealership. Everyone was so helpful from Tim, Tiffany and Tina. The service was excellent. More

by Shirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim , Tiffany and Tina-5 stars
Report | Print
Apr 11, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for the 5-star review, Shirl! We're delighted to hear about your positive experience working with Tim, Tiffany, Tina, and the rest of our wonderful team members. We'll be sure to tell them to keep up the excellent work. Thanks, too, for your feedback on our clean dealership. If you or your Jeep needs anything, we're here anytime. Have safe travels and thank you for being a member of the Ourisman Family!

Helpful
March 22, 2024

Everyone at this dealership was knowledgeable and very friendly. It was a pleasure working with everyone. More

by jshall723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Daniels
Report | Print
Mar 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

It's wonderful to hear that you had such a positive experience at the dealership! Having knowledgeable and friendly staff can make a significant difference when making such an important decision. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for choosing Ourisman of Clarksville!!

Apr 02, 2024 -

jshall723 responded

David Daniels was exceptional! He went above and beyond to answer all our questions and found us the perfect Jeep. I would highly recommend David.

Helpful
March 21, 2024

They delivered on their end and at a good price for the dodge demon 170. More

by Hellcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Mar 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

That's fantastic news! Getting a good deal on a Dodge Demon 170 is definitely something to celebrate. It sounds like we really went above and beyond to meet your needs. Enjoy your new car, and if you ever need anything else, don't hesitate to reach out!!

Helpful
March 18, 2024

Kudos to the dealership for ensuring that my car issue was completed and didn’t cause me anything my service representative Mr Mike Porter was outstanding and extremely professional his willingness to go More

by Anthony Dyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We pride ourselves on going the extra mile for our customers. Please let us know when we can assist you again.

Helpful
February 24, 2024

Excellent service. Truck was well taken care of. Matt kept me informed of the progress More

by mike.mccleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 01, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review, Mike! We're thrilled to hear you experienced excellent customer service working with Matt. Glad he kept you informed throughout the process and was available to answer any questions you may have had. We'll pass your kind words on and tell them to keep up the great work. If you or your Ram needs anything, from routine auto maintenance to extensive repairs, we're here anytime! Thanks for supporting Ourisman and have safe travels.

Helpful
February 08, 2024

Great Service! ! Service team was able to diagnose issue and get replacement quickly. Very convenient to schedule appointment. More

by wcyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, wcyoung, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Dwayne, Steve, and Mike. Glad to hear they worked hard to quickly diagnose the issue with your Jeep and repair it. Thanks, too, for your feedback on how convenient it was to schedule an appointment. We appreciate your business and look forward to your next visit with us. Have safe travels!

Helpful
1
2
...
107