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Criswell Chrysler Dodge Jeep RAM of Thurmont
Thurmont, MD
240 Reviews
Welcome to Criswell Chrysler Dodge Jeep & RAM of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chrysler Dodge Jeep & RAM cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chrysler Dodge Jeep & RAM models like Wranglers, Chargers and Pacificas. We also offer Grand Cherokees, Durangos and RAM 1500 models for our Frederick County Chrysler Dodge Jeep & RAM shopper. Visit Criswell Chrysler Dodge Jeep & RAM of Thurmont or check out our online inventory today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 240 reviews
June 11, 2026
Chris was great to work with from start to finish. He was quick to respond and gave accurate information. Excellent communication and a pleasure to work with. He was quick to respond and gave accurate information. Excellent communication and a pleasure to work with. More
by fitzgeraldtrish
June 05, 2026
Chris was an awesome salesperson and I couldn’t be happier with the overall experience. He responded to my inquiry immediately, was communicative throughout the entire process and made everything very happier with the overall experience. He responded to my inquiry immediately, was communicative throughout the entire process and made everything very easy. Everyone I dealt with during the sale was a pleasure. More
by bomb.breaker
June 01, 2026
Greeting and explaining service was good,, work was preformed in a timely manner.Very satisfied preformed in a timely manner.Very satisfied More
by Clifford.a.geisbert
Employees Worked With
May 22, 2026
Very friendly staff. They make you feel welcome. The work is done in a timely fashion. I will recommend this dealership and service department to everyone. They make you feel welcome. The work is done in a timely fashion. I will recommend this dealership and service department to everyone. More
by jandh5183
May 02, 2026
I had a great experience working with Caroline at Criswell. She was professional, knowledgeable, and genuinely committed to making the entire car-buying process smooth and stress-free. From the momen Criswell. She was professional, knowledgeable, and genuinely committed to making the entire car-buying process smooth and stress-free. From the moment I reached out, she was responsive, patient, and took the time to understand exactly what I was looking for. Caroline never made me feel pressured and was always honest and transparent, which I really appreciated. She went above and beyond to make sure I was comfortable with my decision and answered all of my questions thoroughly. It’s clear that she truly cares about her customers and wants them to have the best possible experience. I highly recommend working with Caroline if you’re in the market for a new or used vehicle. You’ll be in great hands! More
by Rob
Employees Worked With
April 20, 2026
Criswell makes servicing my vehicle so easy and convenient. I appreciate it, keep up the good work! convenient. I appreciate it, keep up the good work! More
by Jsdgolf
Employees Worked With
Other Employees :
Keith Williams
April 19, 2026
Quick professional services and recall. All the staff was nice and helpful and made sure I didn't have to wait long at the dealership. All the staff was nice and helpful and made sure I didn't have to wait long at the dealership. More
by M.Neal
April 02, 2026
They were very friendly. Always very helpful to me. Got me in right away. Fixed the problem. Very low stress. Always very helpful to me. Got me in right away. Fixed the problem. Very low stress. More
by daviddvanmeter
March 25, 2026
Stacy is very helpful and pleasant to deal with. She answered all questions to my satisfaction. Also very knowledgeable about the vehicle I purchased. I would highly recommend her to anyone looking She answered all questions to my satisfaction. Also very knowledgeable about the vehicle I purchased. I would highly recommend her to anyone looking for a car. More
by blairmessner
Employees Worked With
