39 Illinois Hyundai Dealers

Zach was awesome! - fabiolamendoza

Zach was awesome! And was very patient helping us find what we needed and ensured we walked out with what we desired and was looking for

I was greeted by the managers upon entry and offered - shereda_lang

I was greeted by the managers upon entry and offered assistance. The staff is friendly. The showroom was very clean.

It’s was a really easy/low pressure buy and friendly - skelliott1986

It’s was a really easy/low pressure buy and friendly service! I would come back again.

Angie was amazing! - Takoda Dhesse

Angie was amazing!!! She was so helpful and she definitely made us feel as we were getting help from a mom. She’s so easy to talk to and she really cares about your personal goals!

Friendly and efficient. - rstraub

Friendly and efficient. Salesman Mike Becker and sales manager Eddie Hernandez were great at answering questions and making a good deal. John in finance and Jada in setup were also so helpful. The whole process was pleasant and stress free. Highly recommended!

Brad was very professional and provided me with as much - tneidel912

Brad was very professional and provided me with as much information about the process as well as any questions I had as well.

This dealership is professional in all areas. - pcilovegas546

This dealership is professional in all areas. All employees are very knowledgeable about the automobiles that they are selling. They are extremely courteous and very concerned with customer satisfaction!! I had a wonderful experience here and strongly recommend Castle Hyundai to all !!!

The customer service us always great here and I like how - Danikacrump

The customer service us always great here and I like how they take good care of your vehicle

Tried to buy about 3 cars there over the years. - Beeg5902

Tried to buy about 3 cars there over the years. Ended up buying the same car at a different Hyundai dealership. Either the salesman wouldn't/couldn't be competitive, or in one case I walked out because the closer/finance guy was an idiot who wouldn't stop trying to sell add on stuff and just print out the contract and let me sign it. I walked out and stopped back at the salesman's desk to tell him his closer/finance guy just blew him a sale/commission. I drive out to Family for service solely because of your service dept. There are Hyundai and Kia dealerships closer/easier to get to than Family Hyundai but I trust your service dept. Trust is a word that is in very short supply when you discuss car dealers or their service departments.

Yosimar was very helpful and kept open communication. - dperotti

Yosimar was very helpful and kept open communication. He found the car I wanted and kept me informed about when it would arrive at the dealership. Yosimar worked with me to get the best deal he could for the car. I was only disappointed that the manufacturer adds unnecessary extras to boost the price of the vehicle. Otherwise, it was a great buying experience and I love the car! Thank you Yosimar.

One of the best experiences I have ever had in buying a - camaro98.gs

One of the best experiences I have ever had in buying a vehicle. Comfortable and no pressure welcoming experience

Very professional and great service Always prompt and - jeffkarbin

Very professional and great service Always prompt and courteous, good loaner vehicle program So great!

Dionte Robinson helped me get my first car for a great - Trevor

Dionte Robinson helped me get my first car for a great deal! He was so understanding of me being a first time buyer and helped me work out everything to get the best bang for my buck. I wouldn't buy from anyone else out there.

Love my Sonata - the price - the staff - service - parts - JW

Love my Sonata - the price - the staff - service - parts - do not know what else to say

Candice was efficient and professional, problem solved - levinestuart2

Candice was efficient and professional, problem solved and covered by extended warranty. Shuttle service was a great benefit

The experience was really good. - taylorlt

The experience was really good. The salesman was quite helpful. The buying experience was easy. The wait time did not take too long. They are aware of your time and work with you to get the deal done in a decent amount of time.

I am quite pleased with the ease Libertyville Hyundai - $Hawker$

I am quite pleased with the ease Libertyville Hyundai provided to setup the appointment online.

Edwin and Nick are exceptional. - jerryj3158

Edwin and Nick are exceptional. Family purchased a stunning 2024 Santa Fe Calligraphy. No gimmicks - just a straight out honest and efficient process - car was prepped, finance was quick, an overall great experience. Ask for Edwin when you need a vehicle.

I honestly thought everyone in the place were very nice - Susiecharlotted84

I honestly thought everyone in the place were very nice and welcoming people, will have my vehicle service there I live in Iowa. It’s a way over there, but it’s worth it.

Excellent service was provided and they were very... - albump

Excellent service was provided and they were very friendly! They made sure to take into account what I was looking for and helped to get the best deal in the area!

Worked with Bill and Ryan. - bhawk

Worked with Bill and Ryan. Bill took the time to very thoroughly go over how to navigate the features on my car. Very pleased with the experience!

The new location is wonderful, the sales department and - LP724

The new location is wonderful, the sales department and service are both still the best. Michelle in sales and James in service are my absolute faves.

Great atmosphere, friendly service, and real - cosey.dorian3

Great atmosphere, friendly service, and real professionals that will help you out here. Special thanks to Daryl Wade for helping me get out of an old car and into a new 2025 Hyundai!

My car had a serious engine problem, and Sandra helped me - Xiaofei Yu

My car had a serious engine problem, and Sandra helped me get the engine replaced successfully under the extended warranty. She is professional and knows how to handle problems properly.

This is the worst service experience I have ever had. - HunterW

This is the worst service experience I have ever had. They took my car for a repair, and after ordering an incorrect part several times, ended up keeping my car for 5 months until fixing it. At the end of the time, we settled up with a bill and I confirmed this was the full charge, which was nice, because they had reduced the charge, which seemed like a good customer service move. Days later, I get a call that they had a system issue and forgot to bill me the full amount. This is after letting my car sit outside for 5 months, being consistently rude over the phone, and repeating the same action that resulted in the wrong part over and over again throughout. Do not become a victim of their incompetence, they had the nerve to blame me for not asking why my bill was so much less than expected, with Bret the Service Manager saying "both sides were at fault" there. Forgive me for assuming they made a wise customer service move to preserve a customer. I even told the cashier they had saved a Hyundai customer with this move! I wouldn't consider buying a Hyundai ever again in my life, and while it may just be this dealership, their interactions with corporate and Hyundai processes indicate a huge gap in oversight from management.

Our experience with Gerald Hyundai has been beyond - JLZ

Our experience with Gerald Hyundai has been beyond frustrating, and I would strongly caution anyone considering buying a vehicle here. We purchased two brand-new Hyundai Santa Fes from this dealership. The first one had so many problems that it ultimately had to be bought back. You would think that would be the end of our nightmare—but unfortunately, it wasn’t. Our second brand-new Santa Fe spent 10 months in the shop, during which the transmission had to be replaced. While the vehicle was being repaired, we were provided with a rental car. After finally getting our SUV back, it immediately started exhibiting the same dangerous issues—hard slamming, jerking, and failing to accelerate properly. When we returned to Gerald Hyundai, General Manager Mike Chino refused to provide another loaner vehicle, complaining that it was “costing him money.” After everything we’ve been through, that response was unbelievable. We were also told that only Hyundai Corporate could authorize a loaner. Our attorney later confirmed with Hyundai Corporate’s attorney that this was not true and that Mike had the authority to provide us with a loaner vehicle but chose not to. Perhaps the most concerning part was when we asked whether the vehicle was safe to drive. Mike refused to put anything in writing or even state that the vehicle was safe. His response was, “I can’t do that.” If the General Manager won’t stand behind the safety of the vehicle he’s asking you to take home, what does that say? The lack of accountability and customer service throughout this entire experience has been shocking. We’ve spent months without our vehicle, dealt with repeated mechanical failures, and have been forced to involve attorneys just to get answers. Do yourself a favor and think twice before purchasing a vehicle from Gerald Hyundai. Based on our experience, this dealership has been dishonest, unhelpful, and incredibly difficult to work with. We expected support after spending tens of thousands of dollars on two new vehicles. Instead, we’ve been met with excuses, misinformation, and a complete lack of concern for customer safety.

Excellent customer service and no long wait times. - gsdw12

Excellent customer service and no long wait times. They care and have been extremely helpful and professional

To Hyundai of Palatine : it’s our first time owning a - playwell01

To Hyundai of Palatine : it’s our first time owning a Hyundai an we had such a good experience, especially with our knowledgeable sales representatives name Daniel Merritt. He really made the experience so much better. He explained all the features of the ioniq 9 car that we liked and ended up leasing. He guided us thru the whole process and was very hands on. He is an excellent salesman for Hyundai. He especially worked hard to meet our budget and the car we liked. It was a great pleasure to have Daniel as our salesman.

Very informative and service oriented The extended - dawnrob496

Very informative and service oriented The extended warranty was the main issue next time have the trunk nets included or sell separately for user who inquire