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Katie Grass
Katie Grass at Patrick Hyundai

Katie Grass

General Sales Manager

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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5.0
29 Reviews

Dealership Experience

5 yrs, 11 mos

5.0

29 Reviews

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29 Reviews of Katie Grass

June 07, 2026

Dealership Rating
Employee Rating

I had a pretty good experience. The time from inital conversation to me driving home was FAST. More

by CHADKELLIECONNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dawd Gruszeczka

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May 31, 2026

Dealership Rating
Employee Rating

Fast, no pressure, good price. Fastest car deal I have ever made. Dawid is very friendly and accommodating. More

by ROSADI1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawd Gruszeczka , Katie Grass

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Jun 05, 2026

Patrick Hyundai responded

Thank you for your review! We are so happy to hear that your visit with Dawid was a great one, and that he was friendly and accommodating! Our goal is to ensure our customers get the best care, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 23, 2026

Dealership Rating
Employee Rating

The Sales person was very responsive and helpful. I however had a slightly challenging time with the finance person as the numbers were getting mixed up and he wasn't able to answer my questions to m More

by VENKAT.R.85
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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May 29, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that we were able to provide you with a great visit! Our goal is to ensure our customers needs are met, and we are glad that on one end they were, but we regret that you weren't met with satisfaction on the other end. Please feel free to reach out via call or text if you ever have any concerns. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 21, 2026

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Employee Rating

Fabulous People are well trained and work as a team. Katie show great leadership. Super More

by DON110
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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May 22, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are thrilled to hear that you had a great visit, a that Katie showed great leadership! Our goal is to ensure that our customers get great care, and to provide an experience unlike any other-we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 15, 2026

Dealership Rating
Employee Rating

Very good atmosphere with friendly and knowledgeable staff that have been in business a very long time with a very solid reputation a very solid thumbs up 👍 More

by DTEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott June, Jose Gonzalez, Manny Diaz, Marco Gibson, Muhammed Ali

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May 22, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are thrilled to hear that you had a great visit. Our goal is to ensure that every customer feels valued, and has a great experience-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 03, 2026

Dealership Rating
Employee Rating

Very nice experience Jonathan was a very pleasant sales person to work with. He was very friendly More

by OLBINSKI.KATIE
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that Jonathan was able to provide you with a great experience! Our goal is to provide a transparent and friendly environment, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 03, 2026

Dealership Rating
Employee Rating

It was kind and deliverable. They were very friendly and handled everything just as promised. They also explained everything clearly and made me feel at ease. More

by TANO21637
Recommend Dealer
Yes

Other Employees Tagged: Marco Gibson

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that your experience was a great one, and that the team was friendly and handled everything just as promised. Our goal is to ensure communication and transparency with our visits, and we're so glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 28, 2026

Dealership Rating
Employee Rating

A fair and efficient buying experience and committed support after the sale to ensure proper charging. More

by PHILKENAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Garduno, Jonathan Medina, Muhammed Ali

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May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that the team was able to support you after the sale to ensure you vehicle was charging correctly! Our goal is to do what's in our customer's best interest, and we are so glad to hear we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 09, 2026

Dealership Rating
Employee Rating

They are very welcoming and nice, but the top of tops is George!! He is nice and above More

by JANVIER.DECISE
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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Apr 10, 2026

Patrick Hyundai responded

Thank you for the 5-star review! We are so glad to hear that George made your visit great! Our goal is to provide a welcoming, positive environment for our customers, and we're glad to hear that we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 04, 2026

Dealership Rating
Employee Rating

Everyone was nice and the dealership was clean and nice It was a nice day More

by Biltgen
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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Apr 10, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that everyone was nice and that the dealership was nice and clean! Our goal is to ensure customer satisfaction, as well as provide a professional customer experience-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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