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Toyota Direct - Service Center

Columbus, OH

4.2
404 Reviews

404 Reviews of Toyota Direct - Service Center

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October 29, 2024

I've always had great service at Toyota Direct when my vehicle needs to be serviced. More

by krs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sayre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Lincifort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Lost my keys for 2 days. Didnt tell me. Was told a service agent would call us back. We showed up finally to get details and then they had to admit they had the car, just no More

by toyotadriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy
October 28, 2024

Everyone did fine this time and did not find anything else to make me spend money on. I only wish they had better donutss and things like before. More

by dane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

This is the 3rd time I've had service done and the check engine light came back on the next day. (The light went off when I started my car before I left there.) It requires another trip for me. Are there t More

by gaddamsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

I bought my vehicle at Drive Direct and regret it. I wish I would have went to Toyota direct from the start. The customer service is amazing they made me feel like they cared about me as a person and More

by Shawn C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager in the service department during my visit I think his name was Jeremy
October 26, 2024

It's always a straightforward experience with Toyota Direct. The staff always apply coupons for you and the waiting area is spacious and comfortable. More

by jlnelsonpharmd
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Very professional and organized they have a great waiting area and are always timely in their service. More

by immixie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service
October 25, 2024

Best service experience I’ve ever had at a dealership I definitely will recommend my friends and family to come and service their vehicles at this facility More

by dariush nabavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I went to service my car and they didn't even check the windshield washer fluid that they should do it, or at least in the old dealer I went to they did it. I wonder if what they told me they checked reall More

by Maria Quero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clifford Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Everything is very good and smooth thank you sir/ma’am see you next time More

by marvinpacas5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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