404 Reviews of Toyota Direct - Service Center
I've always had great service at Toyota Direct when my vehicle needs to be serviced. vehicle needs to be serviced. More
Lost my keys for 2 days. Didnt tell me. Was told a service agent would call us back. We showed up finally to get details and then they had to admit they had the car, just no Didnt tell me. Was told a service agent would call us back. We showed up finally to get details and then they had to admit they had the car, just no keys. But not before they blamed AAA first. Three phone calls later w AAA and talk to the literal tow truck driver to learn keys were handed directly to service desk. So much time wasted when they could’ve been honest or called us. Trust lost- in the market for a new car. Not here for service. Not here for buying after this. More
Everyone did fine this time and did not find anything else to make me spend money on. I only wish they had better donutss and things like before. else to make me spend money on. I only wish they had better donutss and things like before. More
This is the 3rd time I've had service done and the check engine light came back on the next day. (The light went off when I started my car before I left there.) It requires another trip for me. Are there t engine light came back on the next day. (The light went off when I started my car before I left there.) It requires another trip for me. Are there two different resets that need done, once when the engine is started after service and once the next day? More
I bought my vehicle at Drive Direct and regret it. I wish I would have went to Toyota direct from the start. The customer service is amazing they made me feel like they cared about me as a person and I wish I would have went to Toyota direct from the start. The customer service is amazing they made me feel like they cared about me as a person and not just for the money. I will be bringing my car here for service moving forward! I can’t thank the service team enough for their help and understanding! More
It's always a straightforward experience with Toyota Direct. The staff always apply coupons for you and the waiting area is spacious and comfortable. Direct. The staff always apply coupons for you and the waiting area is spacious and comfortable. More
Best service experience I’ve ever had at a dealership I definitely will recommend my friends and family to come and service their vehicles at this facility definitely will recommend my friends and family to come and service their vehicles at this facility More
I went to service my car and they didn't even check the windshield washer fluid that they should do it, or at least in the old dealer I went to they did it. I wonder if what they told me they checked reall windshield washer fluid that they should do it, or at least in the old dealer I went to they did it. I wonder if what they told me they checked really did? More
Everything is very good and smooth thank you sir/ma’am see you next time see you next time More