Toyota Direct - Service Center

Made an appointment to have a tire looked at 2. 25 hrs later walked out with a full service and wipers, they never looked at the tire. Left two messages within 24 hours of the service about the issu 25 hrs later walked out with a full service and wipers, they never looked at the tire. Left two messages within 24 hours of the service about the issue and request for a service manager to return a call, 4 days later have yet to hear from anyone. The next phone call will be to corporate to express my displeasure. More

Charge too much for services. $375 to replace tire sensor, $150 for console cover spring install. Sensor light will remain lit & console cover will remain open. Can’t justify expe $375 to replace tire sensor, $150 for console cover spring install. Sensor light will remain lit & console cover will remain open. Can’t justify expense. Was over $1,000 to get 3 tires & 1 free & an alignment for 15” tires. Will get free rotation . More

Convenient location. Attentive and transparent communications with my service representative. Comfortable waiting lounge area complete with a wide variety of coffee choic Attentive and transparent communications with my service representative. Comfortable waiting lounge area complete with a wide variety of coffee choices and bagels. More

The service was easy to schedule. I was kept well informed during the appointment both through texts, and in person from the coordinator. I was kept well informed during the appointment both through texts, and in person from the coordinator. More

The services are good and I don't have anything else to say. thank you say. thank you More

Thank you! It’s always a great experience at Toyota Direct! 5 Star rating ALWAYS!!! It’s always a great experience at Toyota Direct! 5 Star rating ALWAYS!!! More

Other than the wait service was excellent thw people in parts were also very helpful parts were also very helpful More

Trusted maintenance and service department. I’ve owned my 4runner for 23 years now and have been to various dealerships, service centers, and maintenance shops some were good others not so muc I’ve owned my 4runner for 23 years now and have been to various dealerships, service centers, and maintenance shops some were good others not so much. The maintenance and service here has been fantastic hence the reason I keep returning for over 10 years for work that is more than I want to do as a DIY kind of guy. They do the work right the first time and don’t cut corners. They are diligent about looking for other areas of the vehicle and helping me understand preventative maintenance vs reach maintenance (breakdowns that will cost more). More

Chris Grossman is a trusted advisor and takes great care of me and my vehicles. of me and my vehicles. More

Islam and his team was great at helping us! We really appreciate the smooth transition We really appreciate the smooth transition More