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Toyota Direct
Columbus, OH
1,219 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,219 reviews
January 24, 2025
For a normally scheduled service and a check engine light, they kept my car for four days. The delay was caused due to the computer not being able to connect with the car, thus not diagnosing the probl light, they kept my car for four days. The delay was caused due to the computer not being able to connect with the car, thus not diagnosing the problem. In the end, the problem was minor, they found no problems with the 2007 Corolla, and the entire servicing cost $117. It was lucky I didn't need the car back quickly. More
by smhikida
Verified CustomerEmployees Worked With
January 24, 2025
Both people were really curious, the staff there is second to none, and they got me in and out in a timely manner second to none, and they got me in and out in a timely manner More
by DB
January 23, 2025
Did what they said they would do and follow thru with their promises.. Process was very fast. their promises.. Process was very fast. More
by gail_hounshell
January 23, 2025
Good deal on our two new cars. Trade-in amounts were fair and they worked hard to get us the loan rate we wanted. Would recommend Toyota Direct for buying your next car. Trade-in amounts were fair and they worked hard to get us the loan rate we wanted. Would recommend Toyota Direct for buying your next car. More
by ddesender
January 23, 2025
Chris Grossman makes sure the service is thorough, reasonable and as fast as possible. He keeps me coming back. reasonable and as fast as possible. He keeps me coming back. More
by lmorgan1950
Employees Worked With
January 22, 2025
He was concerned about what the car needs and the use of my coupon.also the needs for the car in the future. my coupon.also the needs for the car in the future. More
by fthompson1254
Employees Worked With
January 22, 2025
I have been coming to Toyota Direct for around 14 years for service on my cars and I highly recommend Toyota Direct for any automotive needs! They are excellent, trustworthy, efficient, and reasonable in p for service on my cars and I highly recommend Toyota Direct for any automotive needs! They are excellent, trustworthy, efficient, and reasonable in price. Chris Grossman in the Service Department has consistently exceeded all expectations through these many years! Mindy, also in the Service Department has also been outstanding when Chris unavailable. They have become like family. More
by JackMar
January 22, 2025
Dealership was unable to fix the problem with my Toyota RAV 4. Hatch will not open, blamed on extremely cold weather. Greatly disappointed that I am expected to put up with this situation until the weather RAV 4. Hatch will not open, blamed on extremely cold weather. Greatly disappointed that I am expected to put up with this situation until the weather gets warmer. More
by june ennis
Employees Worked With
January 22, 2025
Gave a pretty good deal with trade-in worth the drive. Had to wait too long to talk about extended warranty Had to wait too long to talk about extended warranty More
by rstackhouse1870
Employees Worked With
