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Toyota Direct
Columbus, OH
2,088 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,090 reviews
February 01, 2025
I always believe that you should always take your car for maintenance to wherever you bought it from. That’s why I only have the dealer to work on my vehicle. maintenance to wherever you bought it from. That’s why I only have the dealer to work on my vehicle. More
by auroracabbell58
Verified CustomerEmployees Worked With
February 01, 2025
Justin is a great employee that made sure I was taken care of quickly and efficiently! His customer service skills are top notch! He deserves a raise! care of quickly and efficiently! His customer service skills are top notch! He deserves a raise! More
by mejmogh88
Employees Worked With
February 01, 2025
It was perfect and would like to work with you again and will recommend to order will recommend to order More
by anyafozao
Employees Worked With
January 31, 2025
When I bought my RAV4 I didn’t notice there was a dent, I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now More
by ladyjoycequarshie
Employees Worked With
At Drive Toyota
January 31, 2025
Friendly, courteous and super-efficient. I will definitely return for my next vehicle. I will trade my cars but not ready to trade the sales person Ruselle for anyone else:) He is simply am I will definitely return for my next vehicle. I will trade my cars but not ready to trade the sales person Ruselle for anyone else:) He is simply amazing! More
by opsllc
Employees Worked With
January 31, 2025
Ashique was very helpful showed us several cars. And I would buy from him again. And I would buy from him again. More
by buckey20jim
Employees Worked With
January 31, 2025
Told the service writer just wanted an oil change and tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . More
by eblackma
January 30, 2025
I already scheduled appt online. I kept getting phone calls to schedule appt. I dont know if computer shows this to let advisor know. I kept getting phone calls to schedule appt. I dont know if computer shows this to let advisor know. More
by brhenestofel
Employees Worked With
Jacob Handlin
January 30, 2025
It is a very nice dealership with very good people and good customer service skills. good customer service skills. More
by mhs_amiri
January 30, 2025
The waiting are reasonable, because I didn't have a appointment. Thanks Good job to the service people appointment. Thanks Good job to the service people More
by ALIOUTHIAM
Employees Worked With
