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Toyota Direct
Columbus, OH
2,013 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,013 reviews
February 28, 2026
Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! She was always rerurned my calls promptly. Thank you for a great experience! More
by meljen79
Verified CustomerEmployees Worked With
February 27, 2026
Great as usual. Thank you. Very professional. In and out in 3 to 4 hours Thank you. Very professional. In and out in 3 to 4 hours More
by rdeppe202
Employees Worked With
February 27, 2026
Very Professional and fast, trade and deal closed in aprox 2 hours, I highly recommend aprox 2 hours, I highly recommend More
by zyad.sadaoui
February 26, 2026
2nd visit for service- overall satisfied with service- last visit tire rotation- tire pressure not checked? Had to circle back - tires low- why would pressure not be checked for rotation and oil change se last visit tire rotation- tire pressure not checked? Had to circle back - tires low- why would pressure not be checked for rotation and oil change service ? More
by dkrebs0630
Employees Worked With
Parris Harris
February 26, 2026
Bad overall experience. Left issues unaddressed and still charged too much. Service manager very rude Left issues unaddressed and still charged too much. Service manager very rude More
by Yota
Employees Worked With
February 25, 2026
Trash. This guy was rude, dismissive and unprofessional. He said “I wish we didn’t take this job” referring to the repair i had requested. I brought my car This guy was rude, dismissive and unprofessional. He said “I wish we didn’t take this job” referring to the repair i had requested. I brought my car in for warning lights(which were fIxed) BUT $2000 later, my forward facing camera was pointed to the sky this wasnt an issue when i dropped off the car, but i was instructed to accept this when i left… I regret buying my car from this establishment and wont be using their service department ever again More
by J4runner
Employees Worked With
February 24, 2026
Went there for oil change after waiting 1h30 paper said I declined tire rotation ididnot. declined tire rotation ididnot. More
by seidmorgan
Employees Worked With
