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Toyota Direct
Columbus, OH
1,210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,210 reviews
March 09, 2025
I had an easy and efficient experience with everyone who assisted me. My questions were answered and the whole process was quickly done and done well. assisted me. My questions were answered and the whole process was quickly done and done well. More
by purplebutterfly41
Verified Customer
March 08, 2025
ALL WENT GREAT AND PEOPLE WERE EXCEPTIONALLY HELPFUL. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. More
by jameshiss1
Employees Worked With
March 08, 2025
Service was like l expected. The time spent as promised. He was very friendly and professional The time spent as promised. He was very friendly and professional More
by ezanme
Employees Worked With
March 08, 2025
No hassle service and a comfortable waiting area (with coffee and popcorn) make these appointments relaxing and enjoyable. coffee and popcorn) make these appointments relaxing and enjoyable. More
by iamsmithiam
Employees Worked With
March 07, 2025
I have been with Toyota for over 30 or more years. Best car dealer ever Best car dealer ever More
by dnatasha19
Employees Worked With
March 07, 2025
I am happy with Toyota Direct but I had a Remote issue that lingered for 6 mos until it finally was fixed. I was told that my trial subscriptions would be started over back to the time of purchase in Aug that lingered for 6 mos until it finally was fixed. I was told that my trial subscriptions would be started over back to the time of purchase in August of 2024. That has not happened to date. Please renew my subscriptions. thanks, Larry Hodge More
by Lhodge11
March 07, 2025
Friendly and waiting area is nice and clean. I am always able to schedule an appointment without waiting a long time. I am always able to schedule an appointment without waiting a long time. More
by luhallstrom
Employees Worked With
March 07, 2025
I do not reply to surveys that demand a min word count and responses ! Srop and responses ! Srop More
by tmorse24
Employees Worked With
March 05, 2025
Mindy was accommodating, friendly, and professional in her dress and demeanor. Yes she was, yes. her dress and demeanor. Yes she was, yes. More
by Jstarr94
Employees Worked With
March 03, 2025
After being frustrated for returning to the service center for months for the same vehicle instability problem, the issue was finally resolved, thanks to manager Jeremy for listening to me and taking a center for months for the same vehicle instability problem, the issue was finally resolved, thanks to manager Jeremy for listening to me and taking action, and for the wonderful customer service offered by madam Isatou. I am a happy customer. More
by mucook
