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Toyota Direct
Columbus, OH
1,565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
July 28, 2025
Even when I bought our toyota in other dealer , the poeple here if professional and the Spanish language is the key for us . poeple here if professional and the Spanish language is the key for us . More
by Carlos
Verified Customer
July 26, 2025
Fadi is a wonderful, helpful and easy-going man. I wish him success. Thank you I wish him success. Thank you More
by barbarwi
Employees Worked With
July 26, 2025
Meets expectations and excellent customer experience. My daughter looks forward to a service date so that she can enjoy the waiting room. My daughter looks forward to a service date so that she can enjoy the waiting room. More
by tzmeddy
July 25, 2025
Good place, have knowledgeable sales people and manager. The main manager was very good And flexible The main manager was very good And flexible More
by bassamkret
July 23, 2025
Friendly, professional staff, in a clean environment. Very thorough and efficient service department. Would recommend to friends. Very thorough and efficient service department. Would recommend to friends. More
by Steve S.
July 23, 2025
Great service. They always deliver. Would recommend to anyone wanting to service their Toyota. Very well run. They always deliver. Would recommend to anyone wanting to service their Toyota. Very well run. More
by whit9292
Employees Worked With
July 21, 2025
I have leased a Toyota for 12+ years. Russell Dodroe is very knowledgeable & personable. He goes out of his way to please his customers. I like the cars that I have leased & do not see m Russell Dodroe is very knowledgeable & personable. He goes out of his way to please his customers. I like the cars that I have leased & do not see myself driving any other car! More
by sksindel
July 21, 2025
did not explain the price of anything beforehand! i did not know some of the things done were optional. came out with a $500 bill! i did not know some of the things done were optional. came out with a $500 bill! More
by cllimbert3
Employees Worked With
