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Toyota Direct
Columbus, OH
876 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 876 reviews
December 03, 2024
Toyota Direct is a great establishment and we are so happy that we both have toyotas now! happy that we both have toyotas now! More
by kbuoni69
Verified Customer
December 01, 2024
Jeremy did a great job making sure I understood what was going on with my car. going on with my car. More
by niki5
Employees Worked With
December 01, 2024
They were able to accommodate my schedule. Got me in and done in great time and even showed me how to use a Toyota accessory. Got me in and done in great time and even showed me how to use a Toyota accessory. More
by MARKCORICA
Employees Worked With
December 01, 2024
Toyota direct service department is very lousy and unprofessional. Never going there for the service again. unprofessional. Never going there for the service again. More
by Dave
Employees Worked With
December 01, 2024
They are a force to reckon with and they keep to their words. Customer's satisfaction words. Customer's satisfaction More
by foncha2008
November 30, 2024
Started out with Taye Darwish who was very helpful, my availability didn’t line up with his so the day I bought the car he was out of town and Derrick Palm picked right up where Taye left off. Thomas was availability didn’t line up with his so the day I bought the car he was out of town and Derrick Palm picked right up where Taye left off. Thomas was great and so was the manager Kyle. Great car buying experience. More
by zackary.o.byrd
November 30, 2024
I was not notified while waiting and went to another employee to find out if my car was done. Isstou said oh I forgot . employee to find out if my car was done. Isstou said oh I forgot . More
by dcantrell79
Employees Worked With
November 30, 2024
I drove a ways to get to the dealership. Spoke with Jeff Kazee and enjoyed his approach. Not pushy and overall just treats you like you're a normal human. My transaction started on the phone Spoke with Jeff Kazee and enjoyed his approach. Not pushy and overall just treats you like you're a normal human. My transaction started on the phone with Jeff and he was very helpful, you always dread calling a dealership and this was not that experience this time. Found the car I wanted set a time to come in and on my way he realized the car was sold (this dealership goes through alot of cars). He quickly called me and let me know as I was making a 2 hour drive. Some sales people would allow you to drive out and try to sell you something different. They got the car a couple weeks later. We already negotiated a deal that I was happy with and went in and the process was simple and fairly quick if anything we slowed it down looking at other cars. I was a bit hesitant that I would get the deal that we had agreed to due to it being better than a local dealer would do. This wasn't the case and I'll gladly just reach out to them instead of the dealer minutes from me from here on out. Thanks Jeff and Toyota Direct. More
by b2casey24
