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Toyota Direct
Columbus, OH
1,515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,515 reviews
July 04, 2025
Staff was knowledgeable and explained work needed very clearly. Work was completed in a timely manner. Very satisfied clearly. Work was completed in a timely manner. Very satisfied More
by pretkow1058
Verified CustomerEmployees Worked With
July 03, 2025
Tired of needless upsells by the service writers. I have a brand new 700 miles on the vehicle. It must have been sold to me with the condition. Very frustrating I have a brand new 700 miles on the vehicle. It must have been sold to me with the condition. Very frustrating More
by sharky614
Employees Worked With
Parris
July 03, 2025
I am an out-of-state customer and needed to get a new car quickly. I was able to process most of the sale details remotely while traveling abroad on business. Fadi was very communicative, reassuring, and acc quickly. I was able to process most of the sale details remotely while traveling abroad on business. Fadi was very communicative, reassuring, and accommodative of the time difference entailed in handling the transaction from abroad! I picked up my car two days after returning to the US, and everything proceeded smoothly on the actual day of the sale. I was very satisfied with the experience. More
by ssemakula
July 03, 2025
It was simple and easy. There wasn’t a lot of time spent on things I didn’t want or need. There wasn’t a lot of time spent on things I didn’t want or need. More
by blechenk
July 02, 2025
...one of the best run service departments in the country: quick, efficient, and the best part, free (with the extended service contract!) country: quick, efficient, and the best part, free (with the extended service contract!) More
by ajp0743
Employees Worked With
July 02, 2025
Maggie was fantastic. Answered questions and kept me updated all with a smile! Highly recommended. Answered questions and kept me updated all with a smile! Highly recommended. More
by road123321
Employees Worked With
July 02, 2025
It was really a great experience. .. very happy to had them working things out for me .. very happy to had them working things out for me More
by esegie13
July 02, 2025
Ok but need more things in the break room- more control of the tvs maybe some free stuff of the tvs maybe some free stuff More
by albrycht
Employees Worked With
July 02, 2025
This dealership is top class and wonderful to deal with. The staff is courteous and knowledgeable about their vehicles and always trying to find the best fit for your needs. I would recommend trying them b The staff is courteous and knowledgeable about their vehicles and always trying to find the best fit for your needs. I would recommend trying them before you shop anywhere else. More
by butkus_michael
