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Toyota Direct

Columbus, OH

4.2
1,515 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,515 reviews

July 04, 2025

Staff was knowledgeable and explained work needed very clearly. Work was completed in a timely manner. Very satisfied More

by pretkow1058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

My service tech Paris Anthony was great. The wait was not bad with the snacks available. More

by tlwatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Anthony
July 03, 2025

Tired of needless upsells by the service writers. I have a brand new 700 miles on the vehicle. It must have been sold to me with the condition. Very frustrating More

by sharky614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parris
July 03, 2025

I am an out-of-state customer and needed to get a new car quickly. I was able to process most of the sale details remotely while traveling abroad on business. Fadi was very communicative, reassuring, and acc More

by ssemakula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

It was simple and easy. There wasn’t a lot of time spent on things I didn’t want or need. More

by blechenk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malek Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

...one of the best run service departments in the country: quick, efficient, and the best part, free (with the extended service contract!) More

by ajp0743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Maggie was fantastic. Answered questions and kept me updated all with a smile! Highly recommended. More

by road123321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

It was really a great experience. .. very happy to had them working things out for me More

by esegie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Lincifort
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Ok but need more things in the break room- more control of the tvs maybe some free stuff More

by albrycht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

This dealership is top class and wonderful to deal with. The staff is courteous and knowledgeable about their vehicles and always trying to find the best fit for your needs. I would recommend trying them b More

by butkus_michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Islam Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Amin Abdiaziz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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