Tom Wolfe
Tom Wolfe at Spitzer Kia Cleveland

Tom Wolfe

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
15 Reviews
4.8

15 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

15 Reviews of Tom Wolfe

February 19, 2025

Dealership Rating
Employee Rating

George Woods was the type of salesman I was looking for. My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to More

by Kevin McLaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Spitzer Kia Cleveland responded

Kevin, Thank you for taking the time to write this amazing review. Congratulations on the purchase of your sons new vehicle, we are honored that we were able to make his time worth the drive to our dealership. George will also be overly excited to hear you were so pleased with his wonderful customer service. We look forward to the next time we service your needs.

October 03, 2024

Dealership Rating
Employee Rating

I went in for an oil change and left with a brand new 2025 Kia K4. This is actually my 5th Kia from Spitzer. This one was sold to me by Ely Rivera. They are an Awesome group of people and are the friendl More

by Gina
Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Stephen Donat , Ely Rivera

Oct 03, 2024

Spitzer Kia Cleveland responded

Gina, Providing quality and efficient service is so important to us here at Spitzer Kia Cleveland and we are glad that Ely and Stephen's efforts could meet your satisfaction! We are thrilled to know that they were friendly. We wish you safe travels until we meet again!

April 20, 2024

Dealership Rating
Employee Rating

George the salesman was really great and very knowledgeable. Great personality!!!! I would definitely recommend him!!!!! More

by Bryan9880
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freddy Mansour, George R. Woods , Vincent Viscusi

Apr 22, 2024

Spitzer Kia Cleveland responded

Bryan, Thank you for leaving George this positive review! We are happy to hear that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service.

April 11, 2024

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Employee Rating

I have purchased all 4 of my new cars from Kia Spitzer. George and Andrew are the best salesman in the business. There isn't a better service department around. More

by Tonk216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Spitzer Kia Cleveland responded

Congratulations on your new purchases! We greatly appreciate the opportunity to work with you, and will continue to provide you with 5-star service. Thank you so much for your positive review!

March 23, 2024

Dealership Rating
Employee Rating

Car Salesman Jeff Spitzer Kia Brookpark, Parma did a great job sold me my second car More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Belinda Frost, Cory Brown , Jeffrey Fraam

Mar 25, 2024

Spitzer Kia Cleveland responded

Hi Richard, It is an honor to hear of your very kind words, and thank you for your loyalty to our dealership! Congrats on your newest vehicle! Safe travels until we meet again.

December 24, 2023

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Everything was get that Christopher Halley did he explain everything that he did in the video which I thought was nice way to do More

by Seanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Halley

Dec 27, 2023

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review for Christopher! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if we may ever be of further assistance to you!

November 04, 2023

Dealership Rating
Employee Rating

I like the service that's provided starting with the person that opens the doors for you then get even better service from Joseph from when he greet you and take your keys and keep you informed bout you More

by desmon383fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Michael Rosado, Belinda Frost , Vincent Viscusi

Nov 06, 2023

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Joseph and our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call!

October 12, 2023

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Employee Rating

Spitzer kia provides you with exceptional car care and service as well as sees that you are made aware of any issues your vehicle may have during service. They take the time to care for u and your vehicle More

by Topcare27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Belinda Frost , MELISSA MYERS

Oct 12, 2023

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review and recommendation! We are overjoyed to provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

October 01, 2023

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Employee Rating

Christopher Halley was very professional and helpful keeping me informed of the progress during my service visit. Everything went well. More

by 59petek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Belinda Frost , MELISSA MYERS

Oct 02, 2023

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Christopher! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there anything more we can do!

September 21, 2023

Dealership Rating
Employee Rating

I'm always satisfied with the service and how nice the staff is and I'm never waiting long More

by rayshondadarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Belinda Frost , MELISSA MYERS

Sep 22, 2023

Spitzer Kia Cleveland responded

Our team always strives to go above and beyond for our customers. Your satisfaction is our utmost priority. Thank you for this wonderful feedback. We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

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