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140 Reviews
Write a Review140 Reviews of Tom Redd
April 06, 2025
Sierra Honda Monrovia helped me with all my questions buying my lease car, they reviewed my options and gave me a good deal. buying my lease car, they reviewed my options and gave me a good deal. More
Other Employees Tagged: Kenny Poon
April 01, 2025
I called beforehand, and got a great vibe from Tom. I felt that he was a straight shooter who would make the process easy and wouldn't pull any of typical "car salesman" tricks.... and that's exactly w I felt that he was a straight shooter who would make the process easy and wouldn't pull any of typical "car salesman" tricks.... and that's exactly what happened! I dealt with Kenny Poon at the dealership, and he was as easy to deal with as Tom. Was a simple process throughout without any nonsense (which was not the case at some other dealerships I've visited). More
Other Employees Tagged: Kenny Poon , I don't recall his name, but the man I spoke to in the finance department was also 5 stars.
March 30, 2025
The salesmen in this dealership are dishonest. I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what I wanted. The events that took place was complete opposite. There were 4 salesmen involved who played tag team. Salesman 1 gives me an iPad so that they could start running my credit. I told him, before you run my credit, I want to negotiate. I ask for a $500 discount. Salesman 1: He goes to salesman 2, then comes back to tell me the price is firm So, I I threatened to leave. Salesman 2 comes out and gives me gave the discount. Then they tried to sneak in an extra $4000 for optional equipment. I said "no, then the deal is off." So Salesman 2 said they will remove the $4000. Then Salesman 2 comes back and says only $3000 can be removed. I said "no". Then he removed all $4000. Then Salesman 2 says my interest rate is 9.99% . I told them that I qualify for Honda Financial interest of 5.99% for a certified prepwned vehicle. Honda corporation and all Honda dealerships advertise the rate. So I walked out of the building. Salesman 1 chases me and said they will give me 5.99% Then Salesman 3 comes out saying that there is no 5.99% offer, so they will give me 6.99% So i told saleman 3, that's it, I'm done. I'm leaving . He says "ok" then leaves. Then a saleman 4 comes out and starts talking to the other salesmen. Salesman 2 comes and tell me they called the owner of the dealership and got me approved for 5.99% These salesmen were doing their job of executing on all of their dishonest sales tactics. Ultimately, 3 hours later, I took ownership of the car, but it was the worst car buying experience in my life. More
Other Employees Tagged: Prosper Umudu
March 30, 2025
Great experience. Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly More
Other Employees Tagged: Saul Gaitan, Brandon Cisneros, Edgar Medrano-Hurtado
March 26, 2025
Pretty great service at Honda! He is so nice to help me everything!I will choose again! He is so nice to help me everything!I will choose again! More
Other Employees Tagged: Saul Gaitan, Brandon Cisneros, Preston Han, Chris Gonzales, Eddie Haro, Anthony Rodriguez, Karen Goodwin, Yeri Garcia, Kenny Poon
March 24, 2025
Tom was amazing, and was truly looking out for my best interests. I didn't ever feel pressured, and he did his best to inform me of everything. I walked away very happy, and love my new car. Thank you, To interests. I didn't ever feel pressured, and he did his best to inform me of everything. I walked away very happy, and love my new car. Thank you, Tom!!! More
March 24, 2025
We have purchased 4 cars from Sierra Honda. The cars are excellent--well made and reliable. Sierra's service and staff have been uniformly helpful and pleasant. The cars are excellent--well made and reliable. Sierra's service and staff have been uniformly helpful and pleasant. More
March 22, 2025
Super easy to work with and a painless process when signing paperwork. Would come back for another vehicle! signing paperwork. Would come back for another vehicle! More
Other Employees Tagged: Charlie Li
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