Tom Donovan

The guest who attended to me by name Darrick was amazing. i was able to drive out with my car with no stress Same day i was able to drive out with my car with no stress Same day More

by eyongtebid Verified Customer Verified Customer

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Team did a great job helping us get the truck and out the door -excellent door -excellent More

by wcraig.short Verified Customer Verified Customer

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The sales person was great, answered all my questions and helping me resolve issues with my Mustang helping me resolve issues with my Mustang More

by ddracer16 Verified Customer Verified Customer

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Good Fox dealership was very deserving service I would recommend a friend to this dealership to one of my friends. recommend a friend to this dealership to one of my friends. More

by smccullers42 Verified Customer Verified Customer

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Excellent customer service. Very pleased with my purchase. Will definitely buy from Koons again. Thank you. Very pleased with my purchase. Will definitely buy from Koons again. Thank you. More

by edonovan38 Verified Customer Verified Customer

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Mike was great as always. My rating is due to my issue not being resolved. It seems I have one of those issues that can't be determined. My rating is also due to the fact I ju My rating is due to my issue not being resolved. It seems I have one of those issues that can't be determined. My rating is also due to the fact I just recently purchased this vehicle from koons as a their highest certified rating. The throttle in this raptor is absolutely not what you would expect from a "performance" vehicle. It is extremely slow to respond, as in seconds, and acts as though it is always in way too high of a gear or the fuel lines are clogged. Looking on line for solutions, it appears others have had this issue as well and it was either the spark plugs or the torque converter. I really need to get this issue identified and fixed. The vehicle is borderline dangerous to drive with the throttle being so slow to respond to input. I hope to get this issue resolved soon. I would like to feel safe driving my family in my newly purchased certified vehicle. More

by LAX2100 Verified Customer Verified Customer

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Tom Donovan was very helpful and patient with us as we looked at several different models. His knowledge of the vehicles was impressive as he was able to answer our questions promptly and accurately. He looked at several different models. His knowledge of the vehicles was impressive as he was able to answer our questions promptly and accurately. He was very professional in assisting us with our new purchase of a Lincoln Nautilus. More

by bejohnson47 Verified Customer Verified Customer

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I have bought several vehicles from this dealership and all times have been a pleasant experience . My recent purchase Chuck Greenlee & Tom Donovan were awesome to work with . Also Andres in finance was a all times have been a pleasant experience . My recent purchase Chuck Greenlee & Tom Donovan were awesome to work with . Also Andres in finance was awesome as well . More

by craigwhite1014 Verified Customer Verified Customer

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Earl and his team are respectful. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. More

by kellylove6 Verified Customer Verified Customer

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Love Koons Ford Annapolis and its staff. They always give us the VIP treatment from sales to service. Bought and sold and serviced many cars there over the years. They always give us the VIP treatment from sales to service. Bought and sold and serviced many cars there over the years. More

by Kenny_Chis Verified Customer Verified Customer

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