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Tom Alcorn
Tom Alcorn | Page 9
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
434 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
39 yrs
Industry Experience
39 yrs
Specialties & Trainings
Master Service Manager and Master Technician
434 Reviews
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434 Reviews of Tom Alcorn
May 01, 2024
I have been doing business with Klaben for over 40 years. They have always gone out of their way to make sure car purchases and maintenance are totally understood and if not, answer my questions until it is! They have always gone out of their way to make sure car purchases and maintenance are totally understood and if not, answer my questions until it is! More
by KDROCCO6
Other Employees Tagged: Mona Crooks, Joe French, Christine Klaben, Bo Stewart , JC Crawford
May 01, 2024
David went above and beyond to make sure I was happy and get the exact truck I was looking for. get the exact truck I was looking for. More
by jamiescottw
Other Employees Tagged: Christine Klaben, Jennifer Bowen, David Mitchell
April 30, 2024
I would never go to any other dealership. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. More
by jfleck170
Other Employees Tagged: Mona Crooks, Tyler Kline, Christine Klaben , Douglas Lewin, Cole Mathes, Angela Mazzagatti
April 20, 2024
We originally visited Klaben for the Corsair. We ended up purchasing an Edge. Same up front pleasant treatment for both cars. Kyle was well versed in both vehicles treated us with respect and jus We ended up purchasing an Edge. Same up front pleasant treatment for both cars. Kyle was well versed in both vehicles treated us with respect and just the right amount of humor. He guided us through the whole process, answered our MANY questions and called in back up when he didn’t have the exact answer. We traveled past other car dealers to get to Kent. It was definitely worth the trip. More
by mjmurph0204
Other Employees Tagged: Roscoe Woodberry, Kyle Crowe , Douglas Lewin, Angela Mazzagatti
April 04, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More
by fairyrain826
Verified CustomerOther Employees Tagged: Mona Crooks, Joe French, Sean Bradford
March 02, 2024
Just purchased/leased my 6th and 7th vehicles from Klaben and will never buy from another dealership. Scott was the best sales professional and so easy to work with. I love the no gimmicks, no pressure sales and will never buy from another dealership. Scott was the best sales professional and so easy to work with. I love the no gimmicks, no pressure sales approach. David provided some very decisive personal service in our favor that would never happen at a big corporate dealership. I've purchased and had vehicles serviced at dealerships throughout country and Klaben is light-years beyond anything I've experienced anywhere else. Klaben's impeccable service doesn't stop after driving off the lot. I will never service my vehicles anywhere else. Thank you for such a pleasant car buying experience and I really appreciate having such a great family run dealership in our community. More
by Jim R
Other Employees Tagged: Mike Brandvold, David Klaben , Scott Burghardt, Angela Mazzagatti, Shelby Wiley
February 08, 2024
Excellent service! Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this conv Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this convenient service indefinitely! More
by BCanter21
Other Employees Tagged: Kim Wolfram , Cole Mathes, Rachel Wolf
February 05, 2024
Good service department. The advisor Kim and Manager Tom were very knowledgeable and got any concerns I had fixed and got all questions answered. The advisor Kim and Manager Tom were very knowledgeable and got any concerns I had fixed and got all questions answered. More
by JUSTINJOHNS73
Other Employees Tagged: Kim Wolfram
January 29, 2024
Joe French, the Service Advisor and Service staff are the pillar of exemplary service and satisfaction! pillar of exemplary service and satisfaction! More
by JASONDEMARCO
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Carl Bujorian , Michael Crooks
January 25, 2024
Buy a vehicle and don’t expect anything afterwards. Been waiting on a replacement for my defective ford f150 for months. Don’t expect anything from the people who sold you the vehicle or by other dea Been waiting on a replacement for my defective ford f150 for months. Don’t expect anything from the people who sold you the vehicle or by other dealership that you pay for service along the way. They suddenly don’t know anything about the company that builds them. More
by Gbrustoski
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