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Tom Alcorn
Tom Alcorn | Page 5
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
434 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
39 yrs
Industry Experience
39 yrs
Specialties & Trainings
Master Service Manager and Master Technician
434 Reviews
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434 Reviews of Tom Alcorn
May 12, 2025
I was told back in January that my water pump was going to need replaced sooner than later. When I had my car in on Monday, they told me it was starting to leak. I approved the work, and they wasted no tim to need replaced sooner than later. When I had my car in on Monday, they told me it was starting to leak. I approved the work, and they wasted no time getting the parts and getting the repair done in a timely manner. The Team really knows my car and driving habits, so they're always looking out for my safety. It's cheaper to address the problem when it's small instead of letting it get to a bigger, more costly repair/replacement. I trust them with my car. More
by fairyrain826
Verified CustomerOther Employees Tagged: Mona Crooks, Sean Bradford, Steve Sigmund
April 19, 2025
I’ve been buying new vehicles every 4 to 5 years since 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. More
by Stephtodd
Other Employees Tagged: Christine Klaben, Derek Tenney, Justin Fisher , Rocko is Irreplaceable.
April 13, 2025
Amazing job by Tyler He made this experience very easy and he had everything ready for me and he had everything ready for me More
by Thomasahenderson0416
Other Employees Tagged: Richard Klaben, Tyler Kline, Jennifer Bowen
April 11, 2025
Working with Tom their service manager, great experience. Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happ Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happen and were flexible with pricing. More
by Derek Meyer
Other Employees Tagged: Mike Brandvold
March 17, 2025
I am sold on the mobile service. I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! More
by duanemills50
Other Employees Tagged: Mike Brandvold, Mona Crooks
March 14, 2025
Was a great experience and all were very helpful and informative and professional. Klaben is the best Dealership in the area. informative and professional. Klaben is the best Dealership in the area. More
by hartongelectric
Other Employees Tagged: Mike Brandvold, Richard Klaben, Tyler Kline, Christine Klaben, Jennifer Bowen, Steve Perkins, Wayne Smith, David Klaben
March 10, 2025
Best sales and service experience I've ever had. Always aware of what I need in a car. Service keeps me informed of service requirements and handles them promptly. Always aware of what I need in a car. Service keeps me informed of service requirements and handles them promptly. More
by rbuchanan10
Other Employees Tagged: Chris Moldas
March 03, 2025
Great service as always they do it right and on time j y o y o y More
by gamcpat
Other Employees Tagged: Mike Brandvold, Brandon Bart , John Churpek
February 21, 2025
Mona Crooks is very professional, knowledgeable, and cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company More
by Cd1500gl
Other Employees Tagged: Mona Crooks
January 31, 2025
Chris was more than professional and extremely helpful in every way truly the best experience iv ever had at a dealership thanks to the whole Klaben team every way truly the best experience iv ever had at a dealership thanks to the whole Klaben team More
by nategilbert
Other Employees Tagged: Chris Moldas, Richard Klaben, Tim Sterling, Louis Polos, Justin Fisher
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