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Tom Alcorn
Tom Alcorn | Page 20
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
433 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 10 mos
Industry Experience
38 yrs, 10 mos
Specialties & Trainings
Master Service Manager and Master Technician
433 Reviews
Write a Review
433 Reviews of Tom Alcorn
August 08, 2021
Klaben Ford once again exceeded out expectations for customer service. Louis, Denise, and Tom all treated us like family. We will always by our F-150s from Klaben. Traveling to OH from PA is always w customer service. Louis, Denise, and Tom all treated us like family. We will always by our F-150s from Klaben. Traveling to OH from PA is always worth the trip. More
by J Foys
Other Employees Tagged: Richard Klaben, Louis Polos , Denise Miller
July 29, 2021
I have had my cars serviced here numerous times over the years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with t years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with the quality of their work and customer service. Thanks again Artie, Steve, Brandon, Nick and Mona!! More
by Saxgod
Verified CustomerOther Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Sean Bradford , Brandon Brinko, Nick Johnson, Steve Workman
July 27, 2021
I have been a customer of Dave's for over 40 years. He is professional, knowledgeable, and helpful. Dave is always on top of everything. is professional, knowledgeable, and helpful. Dave is always on top of everything. More
by Beva
Other Employees Tagged: Mike Brandvold, Richard Klaben, Christine Klaben , Dave Mott
July 27, 2021
The dealership always takes care of my problems promptly. I have been a customer for many years and refer others to Klaben. Thank you for everything. I have been a customer for many years and refer others to Klaben. Thank you for everything. More
by MABDENT
Other Employees Tagged: Mona Crooks, Richard Klaben , John Coleman-----5 Stars
July 26, 2021
Buying vehicle was easy. Staff very friendly. Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the servic Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the service department is so busy. Called today for a routine service to car. Soonest appointment is two weeks out. My advice, think twice before purchasing maintenance package. More
by Steve
Other Employees Tagged: Mona Crooks, Joe French , Matt Moyers
July 13, 2021
It seems like everytime I visit the dealership an improvement has been made. This time the entrance to the service department has been made easier to maneuver. Along with the efficiency and friendlin improvement has been made. This time the entrance to the service department has been made easier to maneuver. Along with the efficiency and friendliness of the staff makes me glad I chosen Klaben for my regular maintenance for my vehicle. More
by SANDYOHIO46
Other Employees Tagged: Mike Brandvold
July 09, 2021
I have coming to Klaben for 10 years for new and used vehicles as well as service. The Klaben team is professional, courteous, and honest. I will always recommend Klaben to others. Thank you. vehicles as well as service. The Klaben team is professional, courteous, and honest. I will always recommend Klaben to others. Thank you. More
by TGILLIAM61
Other Employees Tagged: Christine Klaben , Mike Cooney, Patrick Sandy
July 01, 2021
It's always a good experience having my service work done at Klaben Ford. It was a pleasure working with Tom Alcorn, and Mona Crooks. The service technician did an excellent job installing the seat bottom co at Klaben Ford. It was a pleasure working with Tom Alcorn, and Mona Crooks. The service technician did an excellent job installing the seat bottom cover. More
by luckyshot41
Other Employees Tagged: Mona Crooks
June 26, 2021
People are what make a business a success. From top to bottom the best service department I have ever experienced. Will not be going anywhere else. bottom the best service department I have ever experienced. Will not be going anywhere else. More
by mschul18
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Carl Bujorian, Sean Bradford , Mario Palomba, Brandon Pritchett, Tyler Schultz
June 20, 2021
Louis Polos was outstanding! He was prepared to guide me with no pressure; as an unexpected situation with my old car had me looking at the options of buying a new car. The Ruby Red EcoSport is now my dream with no pressure; as an unexpected situation with my old car had me looking at the options of buying a new car. The Ruby Red EcoSport is now my dream come true! Louis was available to answer all my questions and concerns with quick response times! More than once he stayed late to accommodate my work schedule. He was very thoughtful, thinking of all the little things, like having the car in the garage for pick up as the weather called for rain. Most important he listened! My Mom retired from Ford, so I have always been a loyal Ford driver. Now I am to Klaben Ford too! I know I can trust Klaben Ford, it is the only place I will go for my car needs with Louis Polos as my salesman. And Mona always has my back in the service department! Everyone at Klaben has treated me like I am one of their family. More
by Wleforge
Other Employees Tagged: Mona Crooks, Jennifer Bowen, Louis Polos
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